Lead CRM Administrator on the ZOHO One Suite.I have implemented a robust CRM system for the company, from mapping our existing sales and editorial processes to staff training and management of the software that we now rely on for day to day operations. From workflow automation to triggered actions, the CRM has been designed to enhance the sales process to allow for cohesive pipeline management and detailed reporting in real time.I am solely responsible for the daily management… Show more Lead CRM Administrator on the ZOHO One Suite.I have implemented a robust CRM system for the company, from mapping our existing sales and editorial processes to staff training and management of the software that we now rely on for day to day operations. From workflow automation to triggered actions, the CRM has been designed to enhance the sales process to allow for cohesive pipeline management and detailed reporting in real time.I am solely responsible for the daily management of the CRM; working with all departments from troubleshooting issues to analysing ways we can improve processes and generating data reports for senior stakeholders. Show less

As Compliance Officer I am responsible for ensuring the Company is meeting its requirements in all aspects of compliance from the DPA, PCI DSS to the upcoming GDPR as well as other regulatory agencies.Since taking this position I have been editing and creating all necessary internal policies and procedures to ensure we are adhering to the necessary standards at all times of operation while also raising engagement and awareness regarding the importance of compliance within the… Show more As Compliance Officer I am responsible for ensuring the Company is meeting its requirements in all aspects of compliance from the DPA, PCI DSS to the upcoming GDPR as well as other regulatory agencies.Since taking this position I have been editing and creating all necessary internal policies and procedures to ensure we are adhering to the necessary standards at all times of operation while also raising engagement and awareness regarding the importance of compliance within the organisation.I am responsible for handling any access requests sent to the company in regards to personal data held by a data subject and I manage the reception email account, often acting as a point of contact between AI Global and external parties.This position co-exists alongside my role as IT Assistant. Show less

Responsibilities include:- Maintaining our internal suppression lists of opt-outs/unsubscribes- Quality checking data to ensure it is of a high standard- Monthly data reports for Senior Management meetings- Creating procedures and providing staff training where necessary for employees to ensure efficiency- General IT support and administration work as required

Created by a highly experienced and passionate team of business experts, advisors and insiders, Corporate Vision provides discerning readers worldwide with a wealth of news, features and comment on the corporate issues of the day.Taking in everything from business strategy, expert opinion, analysis, corporate case studies, emerging trends, leadership, growth opportunities, and the challenges facing our country’s foremost business leaders, Corporate Vision is an invaluable resource for… Show more Created by a highly experienced and passionate team of business experts, advisors and insiders, Corporate Vision provides discerning readers worldwide with a wealth of news, features and comment on the corporate issues of the day.Taking in everything from business strategy, expert opinion, analysis, corporate case studies, emerging trends, leadership, growth opportunities, and the challenges facing our country’s foremost business leaders, Corporate Vision is an invaluable resource for leaders and decision makers looking, not only to be informed, but to improve the way they manage their operations, staff, technology, business partnerships, and supply chains with a view to creating a more profitable and successful business. Show less

Duties include:- Excel Spreadsheet creation and maintenance- Implementation of the daily Universal Credit contact email- Tracking reimbursement claims for travel expenses from claimants attending sessions- Assisting with planning and presenting the daily 25+ job club- Providing suitable available vacancies for Universal Credit claimants and Job Club members- Feedback liaison between claimants and work coaches- Other general administration dutiesBeing there at… Show more Duties include:- Excel Spreadsheet creation and maintenance- Implementation of the daily Universal Credit contact email- Tracking reimbursement claims for travel expenses from claimants attending sessions- Assisting with planning and presenting the daily 25+ job club- Providing suitable available vacancies for Universal Credit claimants and Job Club members- Feedback liaison between claimants and work coaches- Other general administration dutiesBeing there at the implementation of the daily job club I have had an active hand in planning and presenting these sessions twice a day to groups ranging from 5-15 people. At the end of the 5 week period I was asked to collate and condense all of the information from sessions we had collected / created / used into a work book designed to help people with their job search. I have attached the booklet as a PDF as a testimonial to the sessions I helped deliver and create.I went into this position looking to gain administrative experience over a 4 week period, but I have left after 3 months with so much more thanks to the guidance of my line manager. I have seen my confidence grow along with my customer service skills, time / workload management and administrative capabilities. Show less

Responsible for the creation, maintenance and updating of the clubs Facebook page, including guest lists, evening promotions, target marketing and answering any questions directed to the page.

Total responsibility for hotel security during the night hours. Tasks included regular patrols and security checks of the premises; the emptying of all bins / recycle boxes, cleaning the bar and restaurant area for general public use, setting up restaurant for breakfast next day (layouts), collecting and ordering newspaper requests and wake up calls for guests from rooms.

As a member of the school 6th form and a mature student, we were employed to supervise and patrol both inside the building and outside where students spent their lunch hour, monitoring for any bad behaviour and resolving any issues the younger students had at this time. It was our responsibility to ensure students weren’t inside the building where they weren’t supposed to be and maintain contact with other supervisors to provide support should an issue arise.This level of responsibility… Show more As a member of the school 6th form and a mature student, we were employed to supervise and patrol both inside the building and outside where students spent their lunch hour, monitoring for any bad behaviour and resolving any issues the younger students had at this time. It was our responsibility to ensure students weren’t inside the building where they weren’t supposed to be and maintain contact with other supervisors to provide support should an issue arise.This level of responsibility lead me to learning how to be a good role model for the younger students and how to defuse situations between the children in a calm fashion. Show less