Overseeing operations. Training new members of staff. Quality control inspections.

Scheduling fitters’ weekly diaries on a daily basis for the North of England (London and above) and Wales. Taking payments from clients and entering financial data.Providing administrative support to the Operations floor.Providing administrative tasks for sales department.Maintain customer databases and update customer information.Responding to customer inquiries and provide product information.Building control Decision Advice Notices (DANs)Weekly Building Control Submissions to Ken Judge (Wednesdays)Variations of Contract (VOCs)To receive survey reports from surveyors and data entry the reports into filemaker.Scanning & uploading of all surveyor paperworkLiaising with Local Authority for Planning Applications for AONB/Listed/Conservation AreaCommunicating issues with surveys to the customer and answering questions as necessaryHotel bookings for fitters when on two/three day jobs.

Creating all content for the club’s social media channels, including match fixtures and results, bulletins, newsletters, match videos and photography and growing the accounts resulting in more members for the club. Experienced in using Canva Pro to create eye catching content for social channels and printed adverts.Creating a new logo for the hockey club and creating a website from scratch using teamo

Renewing and sourcing new weekly advertising accounts for individuals and corporate companies.Responsible for weekly advertising for the New Forest area (Lymington, Brockenhurst, Lyndhurst and Beaulieu).Advising on weekly advertising posts for New Forest District Council, Walhampton School, Lymington Town Council, Balmer Lawn Hotel, Carey's Manor and many others. Chasing up payments and creating weekly / monthly invoices. Inputting new clients into CRM systemsVisiting clients face to face to understand their advertising needs and draw up advertising contracts.

Working at a distribution center for sporting goods that are being shipped all over the world. Specialist Sports has a close relationship with adidas as sole distributors for the brand. Sole responsibility for the returns department, which consisted of daily organization and processing of faulty and wrongfully brought products and placing them back into stock. Updating the system to send out new products to return department customers. Repairing damage and repackaging/rebranding of products. Picking personal orders for sponsored sports players and organizations. Organizing deliveries with DPD, TNT and UPS as well as larger international freight companies.Working with tablets and desktop computers with constant use of Microsoft Teams and Office 365 as well as Microsoft Dynamics.Working to tight deadlines to make sure everything gets shipped correctly and on time. Closely working with office staff to make sure every item is correct and in its right location using Enhanced Dynamics systems. Liaising with external customers / companies to organize personal orders to be picked and dispatched within 24 hours.Often going to sports events in London and Birmingham to set up pop-up shops and working within the sales team.

Key holder position to Bournemouth / Southampton office.Signing in / out of vehicles.Creating fuel receipts for head office and customers.Assisting with coordination of daily driving routes for both small and large teams of drivers.Responsible for in-office staff.Dealing with incoming customers both domestic and foreign.Creating breakdowns of hire costs. Inputting new clients into CRM systems.Opening the office out of hours for client arrivals.Inspecting vehicles for damage and fuel levels before and after rentals.Pricing up repair costs if vehicles were damaged upon return and contacting insurance brokers. Taking payments and creating invoices for monthly corporate clients.

Updating price plans on lighthouse website and social media accounts.Booking / reserving tickets for customers in person and over phone.Key holder position.Creating printable tickets from mobile devices.Promoting lighthouse stage / screen events via all platforms of social media and creating weekly email newsletters.Allocating seat planning via website and external events websites.Organizing bookings for stage, screen and conference rooms for holiday companies such as Shearings and National Express along with local schools and companies.

Serving customers efficiently on the shop floor and service points across the store. Keeping the store clean and tidy, ensuring all shelves are stocked with products.Monitoring and delivering on the daily sales targets, priorities, promotions and selling opportunities.Proactively engaging with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit.Building expert product knowledge to sell and recommend products and services.