A highly adaptable Insurance Claim professional with deep management experience within the Commercial, Personal and Specialty Lines of business. Able to develop and successfully deliver on strategic visions driving measureable and sustained improvements in claim service, process and key metrics. Extensive people leadership skills with the ability to create and lead high performing teams through effective employee motivation, succession planning and performance management. Client focused and solution oriented with an ability to think outside the box to find new opportunities to improve effectiveness and efficiencies.Known for being able to:- Manage execution by allocating resources and time appropriately while removing obstacles. - Find ways to improve workflow process in order to increase capacity while maintaining service.- Clearly define performance goals and objectives to draw a line between company strategy and role/responsibility of the claim staff.- Create a culture of ownership and accountability.- Improve value for clients and partner effectively with key vendors
Listed skills include Claims Management, Risk Management, Team Building, Collaborative Problem Solving, and 7 others.