Daniel Heintz Email & Phone Number

Washington Dc-Baltimore Area

Washington, District Of Columbia

-Oversee crisis management and emergency response procedures to security-related incidents impacting World Bank Group (WBG) staff and operations around the globe-Lead floor operations at 24-hour Security Operations Center by supervising the work of two or more Intelligence Analysts and coordinating response efforts with field security staff overseas, demonstrating facility in teamwork, management skills, and organizational awareness-Exhibit exemplary customer service, problem solving, and interpersonal skills through providing assistance to individuals experiencing acute personal emergencies which demand immediate attention-Utilize technical competence and ability to dissect large amounts of information by monitoring open-source resources, social media platforms, and business intelligence reports to gather evidence of global incidents impacting WBG staff and operations, including terrorist activity, civil unrest, political violence, and natural disasters-Produce written reports and detailed, time-sensitive intelligence communications on significant global security incidents for distribution to WBG leadership and relevant security partners-Train new Intelligence Analysts regarding workplace standard operating procedures, report writing, relevant technology applications, and effective communication skills-Maintain high degree of institutional knowledge and internal corporate culture to ensure customer satisfaction and to meet client needs-Previously coordinated incident management response efforts affecting WBG properties and personnel in Washington, DC, including health emergencies, fire alarms, and suspicious activities

Washington D.C. Metro Area

-Managed portfolios for USAID-funded project with the aim of building sustainable partnerships through a collaborative network of social professionals from the United States and Russia in a number of thematic areas, including immigration, community development, rule of law, public health, and child protection-Led investigative task force to research laws, policies, and operating conditions of foreign-funded organizations in Russia-Produced written reports and assessments on program progress and accomplishments for grant providers and organizational stakeholders-Utilized oral communication and interpersonal skills to facilitate collaboration between international and domestic partners with the intent of facilitating collaboration in pursuit of common goals and cross-cultural cooperation-Independently drafted and edited high-quality written reports and translations in both Russian and English, demonstrating acumen in self-management and attention to detail-Conducted background screenings and identity checks of program participants against international sanctions lists-Assisted in reviewing applications and conducting interviews of potential employees

Washington D.C. Metro Area

-Assisted small management team for scholarly network of over 100 reputable academics to advance new policy approaches to research and security in Russia and Eurasia-Edited and fact-checked 50+ scholarly policy document memos on issues affecting Eurasian security for international policy community-Managed network's website and social media platforms while assisting in statistical analysis of user engagement trends, leading to 300% increase in social media traffic for the organization-Organized major security policy conferences and academic roundtables held in the United States and Eurasia

Washington D.C. Metro Area

-Edited and produced quarterly progress reports for USAID-funded media development efforts in Europe and Central Asia, including projects focused on providing employment opportunities in Ukrainian mediasphere for refugees and internally displaced people and development of media outlets for religious and ethnic minorities in the Kyrgyz Republic-Researched, drafted, and reviewed funding proposals to grant providers on potential media development projects in Europe and Eurasia-Copy-edited and prepared for publication toolkit designed to aid journalists operating in active conflict zones-Maintained regular communication with field office directors on project progress and implementation efforts

St. Petersburg, Russia

-Designed and led group-based English classes for numerous corporate and private clients-Clients included many prominent Russian and international businesses, including St. Petersburg Sea Port, Procter & Gamble, Baltica Breweries, Oracle Corporation, and Lenta retail hypermarket chain -Periodically visited St. Petersburg State University and Herzen State Pedagogical University as a guest lecturer for upper-level English language courses