Daniel Hester Email & Phone Number

Nashville, Tn, Us

Ciena Partner Employee performing professional services support.

Project Transition USA is a 501c3 non-profit organization dedicated to helping transitioning military veterans & their families find meaningful and rewarding civilian careers. All members of our LinkedIN group work together to utilize the powerful networking & job search technology of LinkedIN in support of this goal.In addition to managing this group, Project Transition USA was the first to conduct a LinkedIN Job Search Workshop on a U.S. military base (MacDill Air Force Base in Tampa,… Show more Project Transition USA is a 501c3 non-profit organization dedicated to helping transitioning military veterans & their families find meaningful and rewarding civilian careers. All members of our LinkedIN group work together to utilize the powerful networking & job search technology of LinkedIN in support of this goal.In addition to managing this group, Project Transition USA was the first to conduct a LinkedIN Job Search Workshop on a U.S. military base (MacDill Air Force Base in Tampa, Home of U.S. Central Command -- Nov. 16, 2012). They have been conducting free monthly workshops on MacDill ever since, and plan to expand these trainings to every military base in the country.We invite you to show your support by participating in our group and hiring U.S. veterans at every opportunity!Join our group here: https://www.linkedin.com/groups/Project-Transition-USA-4842096/about To learn more about Project Transition USA, visit: www.ProjectTransitionUSA.org Show less

Ciena Partner Employee performing professional services support.♦ Performed virtual CMD migrations to transition customer network from Huawei to Ciena equipment. Activities included generating affected circuits lists, fiber cutsheets and current/future signal flow diagrams (SFDs)♦ Created, validated, and executed TL1 scripts during maintenance windows, provisioning sub-network connections (SNCs) for all service migrations♦ Generated signal flow diagrams (SFDs), validated rack… Show more Ciena Partner Employee performing professional services support.♦ Performed virtual CMD migrations to transition customer network from Huawei to Ciena equipment. Activities included generating affected circuits lists, fiber cutsheets and current/future signal flow diagrams (SFDs)♦ Created, validated, and executed TL1 scripts during maintenance windows, provisioning sub-network connections (SNCs) for all service migrations♦ Generated signal flow diagrams (SFDs), validated rack front view (RFV) diagrams and commissioning and provisioning (C&P) documentation for multiple customers♦ Provided encryption certificate support for wire-speed encryption for customers on several projects Show less

Scott Afb, Illinois, United States

♦ Developed training documentation covering physical layer troubleshooting, isolation testing, and wire-speed encryption♦ Trained, certified, and advised network personnel on SONET, SDH, OTN and photonic systems♦ Adjusted global process for service interruptions to account for COVID-19 restrictions♦ Revised, tested, and implemented replacement encryption card process to pre-load certificates reducing downtime during authorized service interruptions♦ Developed training tasks and… Show more ♦ Developed training documentation covering physical layer troubleshooting, isolation testing, and wire-speed encryption♦ Trained, certified, and advised network personnel on SONET, SDH, OTN and photonic systems♦ Adjusted global process for service interruptions to account for COVID-19 restrictions♦ Revised, tested, and implemented replacement encryption card process to pre-load certificates reducing downtime during authorized service interruptions♦ Developed training tasks and troubleshooting procedures for Cisco NCS2K Show less

Scott Afb, Illinois, United States

♦ Maintained and troubleshot global network covering a wide array of technologies♦ Performed real-time circuit redesign to restore customer connectivity during scheduled and unscheduled outages and maintenance actions♦ Coordinated directly with supported customers to ensure maximum network availability to minimize or eliminate mission and operational impact♦ Utilized trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and… Show more ♦ Maintained and troubleshot global network covering a wide array of technologies♦ Performed real-time circuit redesign to restore customer connectivity during scheduled and unscheduled outages and maintenance actions♦ Coordinated directly with supported customers to ensure maximum network availability to minimize or eliminate mission and operational impact♦ Utilized trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and resolution during the life cycle of a service impacting network incident♦ Adhered to standards and guidelines governing problem management. Show less

Scott Air Force Base

♦ Maintained and troubleshot global network covering a wide array of technologies♦ Performed real-time circuit redesign to restore customer connectivity during scheduled and unscheduled outages and maintenance actions♦ Coordinated directly with supported customers to ensure maximum network availability to minimize or eliminate mission and operational impact♦ Utilized trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and… Show more ♦ Maintained and troubleshot global network covering a wide array of technologies♦ Performed real-time circuit redesign to restore customer connectivity during scheduled and unscheduled outages and maintenance actions♦ Coordinated directly with supported customers to ensure maximum network availability to minimize or eliminate mission and operational impact♦ Utilized trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and resolution during the life cycle of a service impacting network incident♦ Adhered to standards and guidelines governing problem management. Show less

Oregon

Provided scaling and implementation support in several data center locations. Performed all functions of project management at the facility to maintain both the Amazon.com infrastructure and AWS services. Worked with internal and external vendors to ensure smooth project execution.♦ Wrote and published global standardized processes for Ciena 6500 and Waveservers via GUI and CLI♦ Completed 2000+ link migrations enabling L2 encryption on all connections between campus… Show more Provided scaling and implementation support in several data center locations. Performed all functions of project management at the facility to maintain both the Amazon.com infrastructure and AWS services. Worked with internal and external vendors to ensure smooth project execution.♦ Wrote and published global standardized processes for Ciena 6500 and Waveservers via GUI and CLI♦ Completed 2000+ link migrations enabling L2 encryption on all connections between campus sites♦ Implemented 12 optical spans between several location using ADVA, Cisco, and Ciena technologies and providing over 25T capacity♦ Migrated 4 border routers out of legacy sites including 800+ links during maintenance windows with no user impact♦ Provided critical redundancy for optical transmission systems by adding secondary line shelves to 6 existing optical spans with zero impact to customers Show less

♦ Extensive experience designing and maintaining data/voice transmission systems traversing various interconnect technologies (cable, fiber, etc.) providing 99.999% uptime.♦ Executed $4 million facility transition project including complete relocation of 15 nodes and over 1,200 circuits earning the General Rawlings Team Award 2016.♦ Revised communications security program supporting 26 autonomous, secure networks and physical security program. Recognized for exceptionally… Show more ♦ Extensive experience designing and maintaining data/voice transmission systems traversing various interconnect technologies (cable, fiber, etc.) providing 99.999% uptime.♦ Executed $4 million facility transition project including complete relocation of 15 nodes and over 1,200 circuits earning the General Rawlings Team Award 2016.♦ Revised communications security program supporting 26 autonomous, secure networks and physical security program. Recognized for exceptionally well-kept records and flawless accountability of all materials.♦ Managed $1 million critical infrastructure upgrade to include full implementation and seamless transition from legacy hardware supporting 66,000 users between 5 organizations.♦ Developed and delivered new training materials enabling all personnel to achieve a 100% pass rate and reduce training time by 30%.♦ Installed network and cabling infrastructure in data center including copper/fiber testing utilizing BERT/power meter.♦ Performed Root Cause Analysis and configuration management in order to re-engineer communication links. Show less

♦ Maintained an operational long-haul communications facility in a high paced, diverse, military telecommunications environment to include IDNX/Promina, ATM, and SONET systems.♦ In-depth WAN problem troubleshooting/resolution abilities.♦ Configured, troubleshot, and maintained cryptographic equipment to include KG-175 TACLANES and KIV-7.♦ Provided internal and external Tier I/II customer support for WAN services.

Bachelor Of Science (B.S.), Network Operations And Security

Activities and Societies: Member of Order of the Sword & Shield

Associate In Applied Science, Information Systems Technology