At BT Local Business, under the representation of Leading Edge Group (UK) Ltd, I spearheaded the sales strategy to provide BT’s global solutions to local businesses proactively and securely. My role encompassed the following key responsibilities and achievements:- Strategic Leadership: Crafted and implemented comprehensive sales strategies to spur business growth and market penetration.- Team Management: Supervised and motivated four teams of field sales professionals, promoting and selling BT’s entire range of products and services to SMEs.- Vision and Direction: Offered clear vision and leadership within the organization, cultivating a culture of excellence and continuous improvement.- Profit and Loss Accountability: Had complete responsibility for the profit and loss of the business unit, consistently meeting targets for revenue, profitability, and sales growth.- Growth Development: Recognized and leveraged opportunities for future growth, aligning business objectives with market trends and customer needs.During my tenure, I consistently met and exceeded targets for revenue, profitability, and sales growth in my first year, showcasing my capacity to drive performance and deliver results.

As the Head of New Channels at LE, I was tasked with delivering a key strategic imperative: transforming our organisation into a multi-channel Sales as a Service entity, partnering across various industry verticals. Our ultimate goal was to establish ourselves as New Zealand's leading sales organisation.Key Responsibilities:- Accountable for achieving results up to the EBITDA level and setting budgets across all new channels.- Reported directly to the Group CEO, ensuring alignment with overall corporate strategy.- Held full strategic and operational responsibility for existing "non-traditional" channels, including partnerships with n3 and Genesis, as well as our Mobility Fleet Management business.- Focused on developing emerging leaders within the channels and fostering strong partner relationships.Achievements:- Leveraged my extensive experience and success in our traditional business to accelerate the implementation of our new channels model.- Successfully integrated skills and expertise from across the wider business to drive growth and innovation in new channels.

As a dual-role Account Manager and Sales Manager, I lead the way in solution and insight selling to our diverse customer base. Over the two years that I worked in this role, I was instrumental in developing specialized solutions that culminated in our Leading Edge Fleet Management solution. This innovative solution simplifies the complexities of managing a mobile fleet, thereby enhancing productivity. Our unique cost management strategies consistently deliver measurable returns, significantly impacting our customers’ bottom lines.

As a Sales Manager, I expanded on my key experiences as an Account Manager by cultivating a winning culture that prioritises customer-centric service excellence as a growth platform while always seeking opportunities amidst challenges. Innovative thinking is promoted, and I nurtured a culture of insight selling with well-delivered creative solutions. This approach led to growth in a declining revenue market.Key Achievements:2013 – Sales Manager of the Year2013 – Award for Demonstration of Outstanding Leadership2013 – Best Places to Work (Most Improved Workplace' and Runner-Up in the 'Best Medium-Large Workplace' category)2013 - Designed and Implemented Salesforce.com as CRM Platform for Leading Edge2013 – Bid Lead for Fleet Solution for Westpac NZ including Key Solution Presenter

Managed accounts for Telecom mobiles within national corporations. As an Account Manager, I was recognised for my exceptional work ethic and drive to succeed, achieving results that surpassed those of my peers. I strongly advocate for high-quality customer service as a key driver of increased sales. My strategy involves challenging conventional approaches and devising customer-centric solutions. Experience has taught me to view customer issues and challenges as opportunities—my commitment to resolving these problems and stepping up in crises has significantly raised my profile across my portfolio.Key Achievements:2008: Corporate Account Manager of the Year2009: Supreme Achievement Award2011: Corporate Account Manager of the Year2012: Corporate Account Manager of the Year2011: 100K Club Winner (twice)2012: 100K Club Winner2012: Top Gun Award for Highest Sales Ever Achieved in One Month2012: Award for Highest Sales Ever Achieved in One Year