Daniel Hobby Email & Phone Number

Hastings, Hawke’S Bay, New Zealand

Havelock North, Hawke’S Bay, New Zealand

Hastings

Duties Overseeing the bookings procedure and ensuring accurate financial processing Building strong relationships with internal and external suppliers Negotiating the best possible rates for customers Forging long term and positive relationships with new and existing customers Ensuring all travel packages adhered to industry regulations Providing insurance and ad on options to all customers Researching competitors’ deals to ensure the agency remained competitive Calmly dealt with challenging issues and resolving any complaints that arose Organise and run team meetingsAchievements Met and exceeded annual key performance indicators and sales targets Organised an overseas business conference for a national company with 80+ people attending  Maintained and increased repeat client base

Napier

Duties General travel consultancy role/tasks as noted in the previous House of Travel Remuera roleAchievements Achieved the highest individual monthly sales in store History

Remuera

Duties Overseeing the bookings procedure and ensuring accurate financial processing Ensuring all travel packages adhered to industry regulations Monitoring the booking system Creating eye catching brochure displays and promotions to attract passing customers Making sure customer experience was first class Dealing with enquiries and troubleshooting any problems that aroseAchievements Bronze Awards for sales performance Achieved the Cruise Line International Association (CLIA) accreditation

Ponsonby

Duties2ic / Senior Travel Consultant from 2004-2014 Designating tasks to small team Managing and training staff in every area of business Monitoring the booking system Creating eye catching brochure displays and promotions to attract passing customers Making sure customer experience was first class Responsible for accounts payable function, bank reconciliations, also worked closely with accountant to finalise month end transactions Dealing with enquiries and troubleshooting any problems that arose Motivating a team of three other agents to achieve and surpass pre-set goals and targets Assisted with projects and other administrative duties for top managementAchievements Top shop in New Zealand from 2005 - 2011 for profitability and productivity (profit per person) Top 4-man team globally for productivity. Qualified for Global overseas sales conference from 2005-2014 based on profitability ($1.8m)