Daniel Horowitz Email & Phone Number

• Manages the planning and designing of business processes and formulates recommendations for areas of improvement to support FDA business initiatives.• Conducts extensive user research to promote transforming product visions into cutting edge solutions as a part of the product roadmap.• Collaborates closely with other product leaders and subject matter experts to drive adoption of new features that improve customer operations effectiveness and efficiency.• Partners with other cross-functional teams to define and develop process, strategies, and measure impact of system redesign.• Participates in technical reviews and inspections to verify the intent of change is carried throughout all phases of the SDLC.• Defines and provides detailed user stories and success criteria to the technical team to support sprint planning activities.• Oversees the end-to-end strategy, design, and execution of work through constructing mockups/wireframes and process/data models.

• Lead efforts with both internal and external key project stakeholders to develop and maintain the product strategy, vision, and roadmap while ensuring value was delivered to the end user.• Transformed features into user stories within the team’s backlog while managing and prioritizing the backlog to accurately reflect stakeholder requirements.• Acted as a liaison between business, sales, & IT teams to refine the product and launch new features based on market demands.• Guided users throughout all stages of business analysis, construction of user-interface design, testing, deployment, & training.• Launched multiple projects to implement to a D365 CRM solution while always delivering on time and under budget.• Designed and architected custom tables and flows in collaboration with the software engineering team resulting in a seamless enterprise deliverable and ROI.• Directed delivery of custom D365 CRM solution components including forms, views/dashboards, flows, reports, data migration, Outlook email integration, sitemap, and ISV functions.

Basking Ridge, New Jersey

• Elicited functional requirements and acceptance criteria for system enhancements to consistently provide business value to the end-user.• Collaborated with project team to ensure a cohesive delivery and traceability.• Assisted with gathering reporting metrics and building dashboards to help track burn-up and delivery.• Lead meetings with project team to guarantee agile practices were implemented and that the team’s output was robust, flexible, and scalable.• Removed development team impediments resulting in sprint goals being achieved and velocity increasing over each iteration.• Facilitated sprint reviews with user testing groups and business product owners to generate a consistent feedback loop on software solutions.

Warren, Nj

• Documented business analysis and production support workflows to ensure best practices were followed.• Clarified user problems by defining symptoms and expected behavior and confirming reproduction steps.• Directed meetings with user groups and vendor to identify requirements as well as business impact while prioritizing the backlog, determining workarounds, and escalating/tracking the status of bugs.• Defined and executed detailed test plans/cases and to guarantee solutions satisfied business requirements and would be accepted by the customer.• Tested system issues by reproducing behavior on internal staging environments to assist the development team in fixing system defects.

Rochelle Park, Nj

• Assisted with the management of ten different projects; responsible for deliverables, reporting scope changes, and risk/issue tracking to ensure delivery on time and in budget.• Conducted audits of project SharePoint project sites to ensure best practices were followed and standards were met.• Drafted project artifacts including project plans, status reports, communication plans, training manuals, and test scripts.• Executed testing of SharePoint intranet sites in desktop and mobile versions to assist with quality assurance efforts.

Greater New York City Area

• Audited project document folders to validate project managers were following internal best practices and methodologies • Worked with MS Project, SharePoint, and databases critical to effective project management• Documented IT/PMO processes, workflows, and best practices • Developed training tools to assist future PMO new hires• Shadowed Sr. Program Manager to gain an understanding of day to day project management work