Daniel I. Email & Phone Number

United Kingdom

London, England, United Kingdom

• Regularly monitoring and inspecting blocks and estates across the country.
• Procuring, monitoring and managing terms of all contracts to ensure standards are met.
• Fostering relationships with clients, residents, and addressing their concerns
• Work with the acquisitions team to ensure the seamless transition of new entities
• Ensuring properties remain compliant with all Health and Safety regulations
• Enforcing lease covenants, observing health and safety requirements, and ensuring compliance with regulations

London, England, United Kingdom

• Ensuring property portfolio of 900+ mixed tenure units are efficiently managed in line with the landlord and tenant act 1985. Anticipating, monitoring, and resolving issues.
• Manage reported maintenance issues in a timely and efficient manner while communicating with affected parties.
• Attend regular high-profile estate and case management meeting to discuss complex and challenging assets
• Working with the building safety team to deliver a co-ordinated, compliant approach to health and safety across the portfolio. Ensuring a satisfactory rating on EWS1 is achieved and all recommendations if any is.
• Implementation and management of the Section 20 process in respect of all planned major works.
• Attend development meetings for new builds in the pipeline and provide input in anticipation of wider management issues and leasehold specific requirements.

• Manage a portfolio of residential properties across 7 London boroughs. Carry out scheduled estate inspections, asset reviews, routine testing and fire procedures, including health and safety risk assessments
• Build and maintain a positive rapport with internal and external stakeholders, including local authorities, internal procurement teams, contractors and management companies
• Manage all operational and financial aspects of portfolio
• Implement cyclical maintenance and reactive repairs, ensuring value for money and excellent financial contract management
• Manage 5 concierge and caretakers to provide an enhanced customer experience on both high profile properties and estates.
• Produce regular reports and frequently present insurance claims on behalf of the organisation that relate to communal and residential maintenance issues, with a focus on accurate record-keeping and good communication.

London, United Kingdom

• Managed and maintained a portfolio of over 600 properties with differing sizes and complexities across London and Essex in accordance with RICS Codes of Practice, ARMA rules.
• Oversaw tasks and projects delegated to the property management team to ensure deadlines were met.
• Attend residents AGMs and directors meetings
• Managed budgets and overall expenditure for developments, producing forecasts and reports.
• Manged complex major works and carried out the Section 20 consultation process.
• Liaised with the lettings department to ensure smooth move ins and check outs

Hackney

• Instructing and liaising with building, maintenance and building services contractors
• Ensuring accurate records are kept including spread sheets and database management
• Providing timely and accurate reports of all managed properties
• Creating regular reports on works in progress for the senior management team and director
• Managing payments rent, contractor invoices and arrears
• Acting as the primary contact for tenants and dealing with day to day and responsive issues

Hackney

• Providing a high level of customer service and assisting customers with making suitable product choices.
• Offering informed and impartial advice on product and service ranges and answering customer queries.
• Providing informative, knowledgeable product demonstrations to customers and assessing their needs.
• Working successfully within a team to ensure designated team and individual targets are always met.
• Identifying sales opportunities and using skilled methods to close deals and up selling suitable products.
• Exercising excellent listening skills, identifying customer’s needs and responding to all of them promptly.

Hackney

• Dealing with tenants in person and over the telephone
• Negotiate / Liaise with landlords and tenants
• Answering calls and dealing with enquires
• To achieve personal targets and assists the back office with property management targets.

Bond Street

• Maintain excellent store standards at all times
• Achieve customer service target levels
• Using sales and promotion skills to sell specific products with the store
• Building excellent seller to buyer relationship
• Deal with customers in a friendly and positive manner
• Deal with disputes and customer complaints in a constructive and positive way.

Pre-Access, Information Technology

City And Guilds, Information Technology, Pass

Nvq Level 3, Vehicle Maintenance And Repair Technologies, Pass

Gcse