Daniel Alarcon Email & Phone Number
@sage.com
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Who is Daniel Alarcon? Overview
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Daniel Alarcon is listed as Senior Technical Solutions Architect at Sage, a with 14585 employees, based in United States. AeroLeads shows a work email signal at sage.com and a matched LinkedIn profile for Daniel Alarcon.
Daniel Alarcon previously worked as Support Account Manager at Sage and Escalation Lead at Sage Intacct, Inc.. Daniel Alarcon holds Bachelor Of Science - Bs, Business Administration, Management Information Systems from San Jose State University.
Email format at Sage
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AeroLeads found 1 current-domain work email signal for Daniel Alarcon. Compare company email patterns before reaching out.
About Daniel Alarcon
Daniel Alarcon is a Senior Technical Solutions Architect at Sage. He possess expertise in microsoft office, customer service, leadership, microsoft word, microsoft powerpoint and 5 more skills. Colleagues describe him as "I had the pleasure of working with Daniel for about a year. He always had a smile on his face and since he started before I did I would always run up to him and ask questions daily. He is a super-smart guy and very personable. I would listen to Daniel on calls and he has this smooth and confident demeanor that came through to his customers. He resolved cases quickly which made the customers very happy. Daniel is a very friendly guy and got along with his team very well. He was a HUGE help to me when I first started with Barracuda and I'm thankful for that. Any company that scooped this guy would be lucky to have them as part of their team."
Listed skills include Microsoft Office, Customer Service, Leadership, Microsoft Word, and 6 others.
Daniel Alarcon's current company
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Daniel Alarcon work experience
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Support Account Manager
Escalation Lead
Senior Technical Support Analyst
Technical Support Analyst
Analyze, troubleshoot, and resolve software integration issues involving Salesforce, Bill.com, Avalara Tax, and other Sage Intacct Marketplace PartnersReview, validate, and troubleshoot functionality using Intacct Web Services, XML API calls, and Intacct's PaaSEffectively communicate with product, engineering, and other internal technical teams to resolve complex issuesEffectively communicate with customers and Sage Intacct partners throughout the troubleshooting process while meeting or exceeding SLAsContribute to the internal and external Intacct knowledgebase by creating and reviewing troubleshooting guides and documentationMentor and train new members of the teamAPI/Web Services Subject Matter Expert - main point of contact for API/Web Services support issues/questions
Customer Support Analyst
Technical Support Engineer
- Directly assisted customers with issues regarding network security appliances/services including the Spam and Virus Firewall and Email Security Service over phone, email, and live chat mediums.- Closed on average 50 support cases per week, whilst receiving outstanding customer surveys- Learned to effectively troubleshoot using various networking protocols but not limited to: SMTP, HTTP/HTTPS, LDAP, SSH, SSL, and DNS protocols to resolve complex network issues- Scripting within Linux shell using Python, and basic Shell scripting, in order to build various tools for automation and troubleshooting of various processes - Gained valuable knowledge in regards to network infrastructure, routing, and switching- Thoroughly document troubleshooting steps, solutions, and bugs, escalating to other teams if necessary- Effectively communicate issues and solutions to customers, using soft skills to resolve issues with difficult and irate customers- Promoted to Tier 1B representative as a result of outstanding work ethic and achieving individual goals set by management
Intern
Administrative Assistant
Assisting students with questions and/or concerns, processing academic documents. Performing various tasks throughout the office to maintain an efficient work environment.
Warehouse Associate
Completed the assembly and ensured the functionality of access card reader systems, which were installed at various job sites. These card reader systems were the first to ever be built and sold by the company.
Colleagues at Sage
Other employees you can reach at sage.com. View company contacts for 14585 employees →
Stacy Meader
Colleague at SageFort Walton Beach, Florida, United States
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MG
Mihaela Georgieva
Colleague at SageNewcastle Upon Tyne, England, United Kingdom
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Selva S62
Colleague at SageNoida, Uttar Pradesh, India
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VJ
Van Jackie
Colleague at SageSouth Africa
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FG
Francoise Griveau
Colleague at SageGreater Paris Metropolitan Region, France
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OG
Oliver Groves
Colleague at SageNewcastle Upon Tyne, England, United Kingdom
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KW
Kaylin Windvogel
Colleague at SageSouth Africa
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AM
Annick Massard
Colleague at SageParis, Île-De-France, France
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KS
Keamogetswe Swarts
Colleague at SageCity Of Johannesburg, Gauteng, South Africa
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JP
Johan Prinsloo
Colleague at SageCity Of Johannesburg, Gauteng, South Africa
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Daniel Alarcon education
Bachelor Of Science - Bs, Business Administration, Management Information Systems
High School
Frequently asked questions about Daniel Alarcon
Quick answers generated from the profile data available on this page.
What company does Daniel Alarcon work for?
Daniel Alarcon works for Sage.
What is Daniel Alarcon's role at Sage?
Daniel Alarcon is listed as Senior Technical Solutions Architect at Sage.
What is Daniel Alarcon's email address?
AeroLeads has found 1 work email signal at @sage.com for Daniel Alarcon at Sage.
Where is Daniel Alarcon based?
Daniel Alarcon is based in United States while working with Sage.
What companies has Daniel Alarcon worked for?
Daniel Alarcon has worked for Sage, Sage Intacct, Inc., Barracuda (Nyse: Cuda), Onai, and San Jose State University Department Of Chemistry.
Who are Daniel Alarcon's colleagues at Sage?
Daniel Alarcon's colleagues at Sage include Stacy Meader, Mihaela Georgieva, Selva S62, Van Jackie, and Francoise Griveau.
How can I contact Daniel Alarcon?
You can use AeroLeads to view verified contact signals for Daniel Alarcon at Sage, including work email, phone, and LinkedIn data when available.
What schools did Daniel Alarcon attend?
Daniel Alarcon holds Bachelor Of Science - Bs, Business Administration, Management Information Systems from San Jose State University.
What skills is Daniel Alarcon known for?
Daniel Alarcon is listed with skills including Microsoft Office, Customer Service, Leadership, Microsoft Word, Microsoft Powerpoint, Visual Studio, Microsoft Excel, and Research.
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