Daniel Elliott Email & Phone Number

Brighton East, Vic, Au

St Kilda, Victoria, Australia

• Manage and optimise GoldCare CRM software as the system administrator to ensure seamless operations, efficiency, data accuracy and security. • Conduct in-depth analysis of demographic data, service trends, and financial metrics to provide actionable insights.• Develop and maintain Microsoft Power BI and Excel dashboards to visualise key metrics and facilitate data-driven decision-making.• Collaborate with cross-functional teams to understand data requirements and provide analytical support for various projects and initiatives.

Melbourne Airport, Victoria, Australia

ATR 42 cargo aircraft load planner. Duties include planning load/ unload operations and supervising the tarmac team responsible for conducting ATR operations. The role requires an understanding of aircraft weight and balance, cargo distribution and restraint and knowledge of dangerous goods by air regulations. Furthermore, my role enables me to lead a team of 10 staff during ATR operations with the goal of exceeding operational requirements and continuously improving safety and performance. Within the Toll Aviation network Melbourne airport (Tullamarine) is the busiest tranship port in Australia, as such my work is conducted in a high pressure and fast paced environment as my team and I strive to better KPIs such at aircraft on-time-performance (OTP), and meet short transhipment times for freight to meet secondary flights to a number of ports around Australia.

Adelaide Airport, South Australia, Australia

• Allocate domestic airport-to-airport cargo within the Toll Aviation freighter network, and third party airlines.• Coordinate inbound and outbound charter flight operations for Toll Air Express in Adelaide and negotiate shipment and receipt of cargo including directing delivery trucks to designated shipping gateways and warehouses.• Spearhead the acceptance and processing of dangerous goods for uplift, as well as the completion of NOTOC paperwork, dead load weight statements, and flight manifests for all relevant Toll flights.• Guide clients by presenting shipping options appropriate for cargo. Estimate freight charges and generate sales quotes for single and multimodal freight consignments.• Communicate with consignment managers and shipping department workforces to track lost or delayed shipments. • Operate procedure to audit freights and inventory such as processing claims and damages, verifying labels, and quality control.

Adelaide, Australia

• Supervised and systemized shipping strategies and facilitated productive/precise communication between airline departments regarding customer cargo.• Headed all domestic, international, and interline bookings, as well as forwarding both general and priority cargo.• Directed the receipt of cargo and determined allocations in suitable storage areas or units using industrial equipment such as forklifts and hand trucks while concurrently listing for first open flight.• Managed operations from maintaining interline bookings report and tracing lost cargo to confirming on-board cargo and adhering to cargo restrictions.• Oversaw incoming and outgoing freight and ensured that merchandise was received, shipped, and reported in compliance with established guidelines and contract conditions.• Communicated with vendors and claims adjustment departments to resolve shipment issues and coordinated with service depots for repair arrangements.• Maintained accounts of received, shipped and warehoused freight. Retrieved stored items and traced lost cargos as needed.

Australia

• Performed a set of planned data acquisition activities to broaden the knowledge and understanding of hydrocarbons properties and characteristics of the underground reservoir where hydrocarbons were trapped.• Conducted surface well testing and recorded gas and liquid pressure, flow rate, salinity, and other elements to determine the state and production capability of wells.• Identified the reservoir's capacity to generate hydrocarbons such as oil, natural gas, and condensate.• Warranted the accuracy and efficiency of well-testing equipment through a systemized inspection guideline.

Adelaide, Australia

• Supervised freight arrival and departure information including determining shipment method and processing necessary shipping documents, landing invoices, and other required charges.• Liaised between customers and ground crew and ensured that cargo was collected and directed on the correct flight.• Assisted in the loading of general and heavy air freight for both domestic Australian and international freight divisions, leveraging on training and knowledge of airline cargo weight distribution and restraint.• Inspected received merchandise based on records while tracking discrepancies and rejecting damaged goods.• Determined and categorized cargo contents based on internationally recognized airline standards.

Mount Gambier

• Promoted products to customers while adequately addressing questions. Delivered customer support, exhibited persistence to overcome obstacles, and generated solutions to cultivate skills and realize revenue goals.• Identified customer needs, set directed resolutions, and follow-through and follow-up with requests to warrant quality service with notable responsiveness to client requests.• Managed customer and activity records and engaged in other as-needed sales service and sales support activities.

Graduate Certificate In Data Science

Graduate Diploma Of Business Administration

Bachelor Of International Studies, Politics/ Public Policy & International Relations

Aircraft Weight And Balance

Dangerous Goods By Air: Acceptance, Aviation/Airway Management And Operations

Aircraft Load Distribution And Restraint

Certificate 4 In Multimedia, It, Graphic Design, 2D & 3D Animation, Photography, Film Production, Script Writing, Web Authoring.

Year 12 Sace