• Responsible for customer experience via welcome, payment/waivers, orientation, running escape rooms, and farewells.• Delegated manager role of scheduling employees, taking phone calls, and making cleaning lists on multiple occasions.• Routinely went above job description to fix mechanical, computer, and electrical errors in escape room puzzles and equipment.

• Managed, cleaned, and fixed sensitive machinery for producing custard.• Coordinated with management to adjust to demand and prepare for opening/closing.• Additional experience in producing treats for customers and processing transactions.