Daniel Terrones Email & Phone Number

Arlington, Tx, Us

Arlington, Texas, United States

San Dimas, California

Manage team of Developers, Analysts, Project Managers, and Salesforce Administrators to deliver enhancements, projects and day-to-day support of the organizationAct as a consultant for the organization to meet with non-technical stakeholders to create technical solutions that truly meets the need and expectationConduct needs assessments to help those in the organization properly articulate objectives to meet their departmental goalsConsolidated two Salesforce Orgs into one (Salesforce Migration)Facilitate Change Advisory Board for multiple products throughout the organizationOffer a unique blend of Technical and Business experience that allows for more user friendly deliverables. I believe in a working management style that allows me to better prioritize business needs and empower teammates.Implemented Agile Methodology into the devops team.Project Manage Cross Functional Projects (Integration, Process Improvement, ERP Configuration and Customizations, and Software Implementations). Vendor Management with a focus on relationship and on time deliverables.Using installed report writing tools, designs and processes reports needed for end user department’s processing or analyses (Infomaker, MS SQL, Salesforce.com,Legacy PHP Reports).Perform SQL development to automate processes for functional groups.Coordinate with end users to gather business requirements and translate into technical requirements to enhance processes and better utilize business applications.Responsible for creating and maintaining integrations between ERP and related business applications.Participate in end user departmental meetings, demonstrating expertise in how applications and technologies may be used to enable or facilitate end user departmental initiatives.Provide training by conducting software demonstrations to cross-functional managers and supported end users. Implement Salesforce as Product Owner, Analyst, and Implementation Programmer

Meet with potential clients to articulate to them on the value-add offered by Crossbridge in order to establish new long-term project engagementsEffectively communicate to developers and analysts to assign project tasksWork with client’s provided subject matter experts to pull functional requirements for needed featuresCreate SOW’s that clearly outline the expectations of the client and how we will meet themWork with internal staff to build profitable pricing models for all projectsPull high level requirements/vision from business owners and executives to design a technical solution that meets their expectationsDesign Support-Model beyond implementation to support each client’s specific support needsMeet with current clientele to assess current and future business needs to set up long term engagements (product contracts)

San Dimas, California, United States

Established a company to sell children’s shoes online with a focus on affordability, design, and customer serviceCreated all internal systems to maintain inventory between multiple sales channelsHired and managed staff to support operations of businessSetup and maintain all systems required to operate businessAveraged 150+ shipments dailyMaintained financials for company to ensure profitability year-over-yearRegularly worked with CPA to prepare tax documents and file returnsOfficially Sold company in 2018

Brea, California

Customer Service expert in conflict resolution, oral and written communication, and educating on products and servicesUsed technology as a means of increasing productivity leading to better customer satisfaction and increased salesMultiple-season top performer and recipient of awards based on merit and sales volumeDeveloped training plan for onboarding new sales representatives and trained on the use of NetSuiteMaintained status of top performer while being the only sales representative to telecommute

Responsible for all technology initiativesCreated automated workflow to speed up the speed-to-lead process for our Sales repsIdentified all technology solutions that the organization utilizedProcurement of all technology software and hardwareEnd user technology support--computer installation, maintenance, and support Act as a liaison between company leadership and web-developers to create, enhance, and maintain website

Masters Of Leadership And Organizational Studies, Organizational Leadership

Bachelor Of Applied Science (Basc), Information Technology

Religion/Religious Studies