Daniel Jagger Msc Email & Phone Number

Havant, Gb

London, England, United Kingdom

As the Head of Operations at Rays of Sunshine Children's Charity since October 2022, I have been instrumental in shaping the organisation's success through strategic leadership and operational excellence.Strategic Financial Management:I played a key role in the annual budgeting process, developing the operational budget and collaborating with Senior Management Team (SMT) members for the fiscal year 2023/24.Operational Oversight and Reporting:Presenting operational progress reports and strategic insights to the CEO and SMT, I contributed valuable perspectives to the development of the organisation's comprehensive five-year strategy.Governance and Compliance Expertise:Serving as the Company Secretary, I ensured full compliance with standards set by the Charity Commission and Companies House, assuming overall responsibility for the Risk and Safeguarding subcommittees and providing insightful guidance during board discussions.IT Infrastructure Leadership:Taking charge of the organisation's IT infrastructure, I successfully executed projects to enhance overall efficiency. Notably, I project-managed the transition from physical servers to a cloud-based solution using SharePoint, facilitating convenient remote access, collaborative work, and reducing operational costs.Employee Well-being Initiatives:In my role overseeing Human Resources, I implemented initiatives to enhance employee efficiency and well-being. This includes the introduction of a comprehensive staff manual, the establishment of an Employee Assistance Programme, and the provision of various salary sacrifice benefits.

In my role as Operations Manager and Acting Deputy Director at the Global Panel on Agriculture and Food Systems for Nutrition, I led initiatives to drive global impact and ensure the organisation's success across three key workstreams.Professional Collaborations:I orchestrated impactful webinars for Global Panels reports, engaging diverse global audiences and collaborating with esteemed organisations such as the World Health Organisation (WHO), Food and Agriculture Organisation (FAO), and World Food (WF).Stakeholder Engagement:Chaired monthly meetings with key funders, including the Foreign, Commonwealth & Development (FCDO) Office, Irish Aid, The Rockefeller Foundation and the African Development Bank, ensuring robust relationships and meticulous quarterly reporting.Strategic Leadership:Led senior management meetings, influencing decision-making, and effectively managed the Global Panels Secretariat team, ensuring timely and within-budget project delivery.Key Contributions:- As Deputy Director since March 2021, ensured continuity across three workstreams.- Secured £930K in emergency funding post-FCDO withdrawal, sustaining financial stability until September 2022.- Project managed three Global Panel report launches in collaboration with WHO, FAO, and WF.- Implemented operational enhancements through comprehensive process reviews.

Oakhanger, Hampshire, United Kingdom

In a leadership role, I drive the expansion of the charity using strategic financial planning and business management. I supervise the senior management team to deliver projects and navigate the business through change. To improve operations, I implement policies to sustain legal, governance and compliance, HR requirements and health and safety. I take ownership of decision making, office management and service delivery as Company Secretary, whilst negotiating and conducting due diligence to prepare for a merger with another charity to expand the UK footprint. To sustain high performance levels, I introduce KPIs and financial planning processes.My key achievements include:• Reduced operating costs in 2018 and 2019 by negotiating prices and fees.• Improved year-end accounting process and accountancy team relations.• Transformed income stream recording to analyse and plan actions.• Reduced fundraising costs in 2018 and 2019 whilst improving income generation.• Partnered with CEO to form a new 10-year vision for a decade of change.

Portsmouth, Hampshire

In a Company Secretary role, I oversaw operational excellence across five different charities, meeting trading subsidiary statutory obligations under the Charities Act 2011 and the Companies Act 2006. I improved processes, policies and procedures to enhance operations. I led management meetings to influence decision making and balanced strategic priorities. I recruited and performance led new team members whilst contributing to succession planning. I analysed poor performance and delivered training with a clear set of company values. For business forecasting I established financial reporting and controls for budgetary purposes, whilst driving strategies and projects taking a holistic business view.Some of my key contributions included:• Deputised for the COO to deliver the established business management plan.• Increased members and recognised specific internal areas of non-compliance.• Orchestrated the introduction of a group pension scheme earlier than auto date.• Improved technology by introducing new servers, phone system and leased line.• Transformed a brief into a new grants management system to increase productivity.• Sustained compliance with changing legislation by producing new staff agreements.

Portsmouth, England, United Kingdom

In my initial role, I developed the fundraising proposition, case and strategy for the charity whilst managing systems. I built strong awareness of the charity through the website and controlled all social media activities. I maintained accurate financial records including the collection of subscriptions for memberships.

Southbourne, England, United Kingdom

My primary remit was to drive sales performance in the North of England and Scotland territories, leading a high performing team. I coordinated all aspects of facilities management for the factory head office and took ownership of the IT system. During my time, key contributions included:• Upgraded all user terminals and installed three new servers with IT supplier.• Led the BA Terminal 5 project to deliver the largest ever order of furniture.• Processed mapped and improved the customer services department.• Encouraged lean operating procedures to improve efficiency in sales.

Chichester, England, United Kingdom

Master Of Science - Msc, Project Management And Leadership

Fda, Business And Management

Btec Advanced General National Vocational Qualification In Business