Daniel Jensen Email & Phone Number

Spearheading communication and outreach strategies to engage government clients, partner companies, and stakeholders.Managing relationships with government clients, employees, and partner companies, ensuring effective communication and collaboration.Conducting research and crafting various communication materials including talking points, executive summaries, and reports.Utilizing performance metrics analysis to enhance project effectiveness and deliverables.Strategizing to publicize company capabilities and gather requirements and feedback for continuous improvement.Collaborating with internal and external partners to improve operating models and drive significant business value gains.Embracing change with a relationship-centric approach and fostering a culture of innovation and inclusion within the organization.Leading discovery processes to identify improvement opportunities related to quality service.Staying abreast of the latest business trends to unlock greater business value for clients.Building and nurturing relationships with site leaders, program/project managers, and employees.Demonstrating independent thinking and sound decision-making skills to maintain strong relationships and drive results.Ensuring continuous client satisfaction and effective flow of information.

Charlotte, North Carolina, Usa

• Provided strategic direction and day to day management for the eLearning Center of Excellence made up of 5 direct reports• Successfully created and delivered scaleable onDemand global dental curriculum to encompass all areas of dentistry: mapping out levels, identifying gaps utilizing needs assessment, working with internal and external stakeholders, creating interactive onDemand courses and launching each curriculum• Responsible for management and training of educational systems globally, including selecting and managing vendors and implementing internal solutions• Developed and tracked Key Performance Initiatives for online Academy site, courses, and curriculum reporting to senior leadership• Product owner of Learning Management System: responsible for governance and continuous improvement implementing new systems and processes

Charlotte, North Carolina, United States

• Implemented and refined review process for all online education, effectively collaborating across teams Project Managers, IT, Legal, and Quality Assurance • Led project to select and implement a new company wide Learning Management System (LMS) - gathered requirements, interviewed stakeholders, and implemented evaluation process of external vendors• Trained and coached Project Managers to create on-demand courses utilizing adult learning theories and Articulate software• Doubled amount of on-demand courses available from 72 to over 150 during pandemic• Improved online Academy web experience though quality assurance checks and bug tracking using Jira.

• Managed $2.4 million grant for nurses in rural healthcare across the state of Nebraska• Conducted focus groups in rural communities to assess the need for health professionals• Product owner of custom-built Learning Management system for nursing cohort delivered in a hybrid format across the state• Created custom-built database through close collaboration with IT to ensure all reporting requirements are met• Prepared and submitted all federally required reports as per HRSA guidelines• Managed marketing campaign with external vendor. Responsbile for u/x web design and marketing photo shoot• Project manager responsible for multiple projects with internal departments and external clinics leading shareholders to complete projects on time and in budgetSpearhead projects with internal departments and external clinics leading multiple shareholders to complete different project pieces on time.

• Generated over $100,000 in revenue each year by designing and building online education modules with content experts for external partners• Consulted for external stakeholders: created a competition analysis, created education curriculum, and led SWOT analysis• Instructional designer responsible for creating engaging virtual OnDemand courses• Managed virtual courses and in-person educational conferences ranging from 50 to 500 attendees

• Managed budgets for resident education. Saved $10,000 over the course of 2 years by finding innovative ways to acquire educational equipment. • Managed resident educational events for the Department of Emergency Medicine • Tracked all Continuing Education requirements for ER Faculty

Received 5 promotions in 6 years, advancing from a part time interviewer up to a Project Manager.Supported 30+ hospitals and health systems across the country as their Project Manager, each of whom had an average of 4 projects simultaneously running. Coordinated with many different departments including Survey Design, Client Education, Sales, Database Management, and InterviewingSupervised 70+ interviewers nightly: assigned projects, conducted performance appraisals at 3 month, 6 month, and yearly intervals, trained employees on new projects, wrote disciplinary actions including terminations Handled escalation of call complaints from frustrated respondents.

Master Of Business Administration - Mba, Health/Health Care Administration/Management, 3.8

Bachelor'S Degree, Communication, 3.78