Daniel Jessup Email & Phone Number

Heritage Park, Qld, Au

Archerfield

Wynnum, Queensland, Australia

Forest Lake Distribution Centre, Forest Lake Qld

→ Coordinating day-to-day operations at a dry FMCG Distribution Centre in Forest Lake responsible for servicing 215 stores across Queensland and New South Wales, focusing on optimising accuracy and availability.→ Leading a high-performing operations team throughout their responsibilities, providing expert guidance that enhances team capabilities and building a positive working environment conducive to quality engagement.→ Spearheading the roll-out of four safety initiatives – I-LEAD, Coles Care, Kiss the Carton, and Take 2 for Safety – and utilising the I-LEAD framework to implement and maintain effective risk management measures.→ Forming productive relationships with senior internal stakeholders, including the Distribution Centre Manager and Inventory Manager, and establishing open lines of communication for smoothly addressing issues as they arise.→ Organising and overseeing weekly meetings with shift managers and daily meetings with the operations team, providing ample opportunity for discussing progress in relation to goals, targets, and forecasts.→ Negotiating Enterprise Agreements (EAs) with both the company and team members that were pivotal in changing workplace structures, ensuring a performance driven culture. → Liaising heavily with union delegates and organisers representing the SDA, NUW and TWU and applying interpersonal skills to negotiate over points of difference and work collaboratively.

Sigma Pharmaceuticals Warehouse, Mansfield Qld

→ Developed and implemented robust productivity, quality, and customer service standards at the warehouse, laying the foundations for managing high volumes within strict time limits and minimising disruption to operations.→ Coordinated the receipt, identification, dispatching and quality assurance of pharmaceutical goods and continually sought to record and resolve weaknesses in the process and ensure ongoing customer satisfaction.→ Reviewed the warehouse activities in place in consideration of their intended purpose, reporting upon their perceived effectiveness and making the changes necessary for producing the results desired.→ Delivered valuable cross-training to assigned shift team that increased their confidence and enabled them to versatilely perform multiple functions, as well as reviewing their performance on a regular basis.→ Maintained responsibility for financial management, including processing credits, claims, and pallet counts, and focused on enhancing resource utilisation by restructuring the shift and allocation of responsibilities.→ Led the streamlining of work order dropping in processes, driving an increase in assembly rates from 2500 lines per hour to more than 3500, and capitalised upon other opportunities to improve efficiency.

Acacia Ridge, Queensland, Australia

→ Provided valuable operational leadership throughout the start-up and launch of the tactical distribution centre, guiding the successful integration of 3 business units – Woolworths Supermarkets, Dan Murphy’s, and Masters.→ Deployed a series of untested yet appropriate strategies, including a hybrid 3PL labour model, to innovatively aid the introduction of a tactical solution designed to support Woolworths’ state-wide logistics strategy.→ Developed an effective set-up that enabled the 3PL provider to operate alongside the business units within a single distribution centre, maintaining sufficient independence while maximising convenience.→ Performed extensive stores management and focused on refining the processes involved in the transportation of stock to improve safety and time efficiency, significantly reducing the amount of goods damaged in transit.→ Revised the on-site container de-stuffing procedures to enable the Supermarkets and Masters teams to separate incoming stock into family and product groups, generating time and cost savings for the Centre.→ Built and maintained a trusting relationship with the chosen 3PL service provider, clearly outlining expectations, and continually reinforcing accountability for meeting relevant KPIs and service levels.

Sydney Regional Distribution Centre, Minchinbury Nsw

→ Managed operations at the second-largest ambient FMCG distribution centre in the Woolworths network, maintaining responsibility for serving 185 stores nationwide in line with corporate expectations.→ Performed a broad range of functions, including managing operating budget KPIs, supervising teams, controlling labour hire staff levels, and maintaining safety measures, while achieving a DIFOT of 99.5%.→ Conducted ongoing reviews of staff performance against KPIs, tracking their attendance, observing their work, and intervening when necessary, setting standards that drove the team to continual improvement.→ Led comprehensive investigations into service failures, using troubleshooting skills to quickly determine the root cause/s before developing suitable action plans that prevented re-occurrence of similar incidents.→ Collaborated with the Facilities Manager to ensure that preventative maintenance was carried out on material handling and automation equipment as required, preventing issues and resulting delays from arising.→ Liaised thoroughly with key trade union representatives to discuss performance management, negotiate over the Enterprise Bargaining Agreement, and perform investigations into reported misconduct.

Brisbane Regional Distribution Centre, Larapinta Qld

→ Led warehouse start-up operations at the Brisbane Regional Distribution Centre (DC), exercising organisation and time management skills to suitably prioritise activities and complete all duties in a safe, timely manner.→ Managed critical temperature control operations at the largest DC in the Woolworths Network on a site that employed more than 1,500 personnel, emphasising the importance of quality to achieve a DIFOT of 99.5%.→ Built and proactively encouraged a productive team environment conducive to effective collaborations and strove to unite teams around the same objectives while closely monitoring their performance on a daily basis.→ Measured performance against expectations continually and maintained accountability for identifying and capitalising upon opportunities to improve processes and systems and achieve the results desired.→ Developed and implemented robust safety, health, and environmental policies and procedures tailored to the working environment and provided clear safety instructions to teams to strengthen compliance.→ Performed a wide range of additional duties, including daily KPI reporting, extensively liaising with various labour hire agencies, and investigating service failures as well as responding quickly to unexpected events.