Daniel K. Email & Phone Number

San Francisco, California, United States

I process insurance forms and update Request For Leaves data for the Worker's Compensation Team. I am the Leaves, Services & Accommodations point-person for purchasing. I grant entry to employees and facilitate sign-ins and light-duty assignments for the Transitional Work Program. I am SFMTA's COVID Hotline lead, which includes identifying and implementing program improvements, establishing and defining SOPs, conducting interviews with employees, and making recommendations based on agency protocols. I enter case data into the COVID Hotline database and collaborate with team members to create the best plan-of-action. I send notifications to division managers concerning COVID positive employees being onsite during their high-risk period. I collaborate with COVID Hotline team members, and other divisions throughout the organization to effectively notify all parties affected by close contact exposure. I email weekly COVID positive case tracking updates to executive-level members of the agency. I enter data into the personnel database and the payroll database for new hires, promotions, transfers, etc. I enter disciplinary action data and assemble associated packets. As an HR generalist I assemble, update, and organize personnel files. As an analyst in Step 2 disciplinary hearings, I research cases, assemble packets, and present SFMTA's positions concerning employee grievances. I update bargaining table binders and related database with the most current proposal, counterproposal, and agreement data. I identify policy changes based on agreements reached by SFMTA and union representatives and draft summaries into the related database. I am a redlining editor for two SFMTA Memoranda of Understanding (MOUs). I make recruitment calls to prospective employees and ensure registration and possession of qualifying documentation for upcoming hiring events. I respond to inquiries concerning hiring events.

San Francisco, Ca

I performed essential duties integral to organizational success including establishing relationships with customers, drafting quotes, scheduling, purchasing, collections, expense reports, customer service, and payroll. I negotiated pricing and terms of service with representatives from construction contracting companies with multiple nationwide clients. I was responsible for costing and drafting quotes for customers. As purchasing manager, I procured all necessary equipment for projects and office supplies. I collaborated with the owner to set company goals. I managed projects from initiation to completion. I advised best plan of action to management, contractors, and customers. I assisted accounting with AR, AP, and collections functions. I managed HR duties including managing the company Indeed.com account, reviewing resumes, selecting qualified candidates, assisting with interviewing, and making selection process recommendations. I scheduled, dispatched, and supervised field service engineers. I assisted with conflict resolution duties.

San Francisco, Ca

I corresponded with City of San Francisco department heads and finance officers to ensure Minimum Compensation Ordinance (MCO) compliance. I found regulatory bases for clients who aimed to bring employer grievances to the Office of Labor Standards Enforcement. I found MCO compliance issues via spreadsheet data that used to promote wage equity between City contracted non-profit employees and their public sector counterparts. I assisted with mailings, database management, political rally participation, donations for intern events, fundraiser event setup, and ICE-related community informational activities.

San Francisco, Ca

I proofread and edited organizational files to ensure compliance with state regulations. I verified that all personnel and resident files were complete and present. I audited medication lists and files of new residents. I facilitated the Executive Director in conducting mandatory state training sessions with certified nursing assistant (CNA) employees. I led activities and exercise routines.

I collaborated with the activities director to create new and innovative ways to engage the residents. I led activities and outings independently. I facilitated the activities director with completing and editing state-mandated and organization-specific paperwork. I drafted a column that focused on employees and residents in the monthly community newsletter. I transcribed and proofread the community's monthly activities calendars and schedules. I drafted flyers for activities and outings.

San Fracisco, Ca

I interacted with customers by phone, in-person, and via electronic correspondence, often being a new customers' first point of contact. I maintained business relationships through delivering excellent customer service and identifying solutions to customer issues. I scheduled field service engineers and dispatched them to their appropriate job sites. I drafted quotes for current and prospective customers. I managed the procurement of all billable project equipment and office supplies. I performed costing duties and updated the company pricelist accordingly. I submitted expense reports to accounting after reviewing receipts. I entered employee timesheets and submitted payroll reports to accounting. I reconciled the company credit card.

Master Of Public Administration, Gerontology, 3.8

Activities and Societies: Pi Alpha Alpha, Global Honor Society for Public Affairs & Administration Member; International City/County.

Master Of Arts, Gerontology, 3.9

Activities and Societies: American College of Health Care Administrators (ACHCA) San Francisco State University Student Chapter President.

Certificate Of Accomplishment, Diversity And Social Justice, 4.0

Certificate Of Accomplishment, Administration Of Justice, 4.0

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Psi Chi, The International Honor Society in PsychologyMagna Cum Laude