Daniel K. Mayes Email & Phone Number

Redmond, Washington, US

A Copilot on every desk, every device and across every role is core to Microsoft’s mission to empower every person and every organization on the planet to achieve more. My role is to provide partnership and research insights to drive Copilot to deliver businesses increased productivity, creativity and inclusive collaboration. Together we are reshaping.

Dallas, Texas, US

Oversaw multiple research teams simultaneously including a team of human factors professionals focused on developing processes, templates, and procedures to comply with FDA standards for medical device deployment; a team working on research for a multiple award-winning diabetic retinopathy camera, and teams focused on multiple physician and patient facing.

Mountain View, CA, US

Led a team focused on the Google account with particular emphasis on privacy and security UX. Collaborated to inform a model for how to generate and keep trust with users as well as led team members through critical research to identify trust tiers of different users and how to improve trust across Google product surfaces. The key individual contributor on.

Oversight of a research team focused on solutions for sales and support staff for advertisers. Millions of advertisers resulted in massive amounts of data combined with a limited staff to provide support for speedy problem resolution and only a few staff for giving tips to increase Ad revenue and effectiveness. Led my team to provide the right information.

Second line leadership over a cross-functional team that includes researchers, data scientists, business analysts, and other skills. After leading the research activities, I created the vision for operationalizing a customer segmentation approach that was used at point of sale with customers to influence customers' decisions. I also acted as the product.

Bloomington, Illinois, US

Provided guidance, training, and support to a team of user experience researchers with varying skills and backgrounds. The team developed recommendations for customer and sales associate facing applications. Many of the projects involve moving from legacy systems to modern web and mobile device systems and required balancing speed of delivery with customer.

Bloomington, Illinois, US

As a human factors research psychologist, I designed, executed, and communicated research to modernize the approach to selling insurance and financial services products to our customers. Working at State Farm allowed me to develop evidence-based results to influence the products and services provided by State Farm to meet the insurance needs of more.

Redmond, Washington, US

Embedded on a team with other behavioral scientists to work on the initial launch of the first and second Xbox and its core set of 1st and 3rd party games. Developed new and novel research methods to study games, including leading the first RITE method (under the tutelage of Mike Medlock), applying behavioral economics principles to game design, and.

Provided research services for pilot selection and training program while completing graduate degree. Research led to the development of height guidelines for commercial airlines to use that allowed for proper pilot selection based on the attributes of aircraft being operated at the time, decreasing turnover and improving safety and increasing work place.

Orlando, FL, US

Worked on a variety of research projects both internal to the university and for vendors, external clients, and government entities. Example research included: computer vs. paper based reading for speed and comprehension of information; research to recommend control station for the first ever Unmanned Aerial Vehicles used by the military; development of a.

Phd, Applied Human Factors And Experimental Psychology

Bachelor Of Arts, Psychology