Managing more than a dozen orders on a weekly basis to maintain inventory of thousands of high-traffic refrigerated and frozen foods and beverages. Maintaining tight deadlines for responsive and predictive ordering. Experimenting with products that meet the business's high standards and discerning, dedicated clientele. Hands-on maintenance of inventory daily.

Played a key leadership role in selection of material for publication, coordinating with staff to produce the magazine, and working with writers of poetry, fiction, and creative non-fiction to edit and improve submissions; hosted events for student and nation editions of Red Wheelbarrow; one of the 3-4 paid readers for the 2017, 2018 and 2019 Red Wheelbarrow Poetry Prize.

Despite taking over this long-neglected department shortly after a three month shutdown in the uncertainty of the pandemic, I was able to increase tea sales for 2020 to a point comparable to previous years; by April of 2021, experimentation and implementation of new brands, products, and sales tactics resulted in average monthly sales six times those of previous years. - Using extensive knowledge of tea and familiarity with clientele to expand inventory, incorporating both traditional and more accessible and giftable tea and teaware;- Thorough record-keeping and analysis of brand and product performance, using this data for purchasing decisions;- Monthly sales 470-750% compared to previous years;- 4.8 times increase in my department’s percentage of total store sales.

Customer-facing sales for a diverse and interesting clientele in an eclectic metaphysical bookstore. Developed a broad and adaptive product knowledge of a constantly changing sales floor, and applied this familiarity in creative ways to meed customer needs. Relied on out of the box and on the fly problem solving on a daily basis.

Copyedited several hundred fiction manuscripts across a variety of subgenres for clarity, continuity and style; consistently met monthly deadlines

Tutored college students of all skill levels in academic and personal writing for 19 hours a week, offering assistance in everything from the basics of grammar to advanced structure and self-editing techniques; worked extensively with ESL students and students with learning differences.