Daniel Korus Email & Phone Number

Boise, Idaho, United States

• Lead large-scale network design and implementation projects for enterprise clients.• Technical acumen allows for a deep understanding of SD-WAN architecture, network protocols, and managed services, enabling me to bridge the gap between technical teams and business objectives. • Coordinate and lead quarterly business reviews with client executives.• Work with both internal and external teams in strategic planning and execution, developing project plans, risk assessments, and contingency strategies.• Create documentation and data reporting to provide key metrics to measure network health as well as IT business growth and success.• Initial point of contact for steady state clients assisting in escalations for NOC services, partner, and vendor channels.

Boise, Idaho Area

Assist customers who utilize the TSheets Time Tracking product. I help troubleshoot and diagnose product issues and work to resolve any product errors. Providing over the phone, chat, and email support utilizing the SalesForce CRM platform, I help businesses manage their time tracking needs as well as assist with product integrations such as Quickbooks and ADP payroll softwares.

Boise, Idaho Area

Worked as an engine crew member with the BLM performing various fire suppression tactics in a variety of fuels and topographies. Assisted in suppression, fuel reduction, and habitat restoration. Experienced working as an Incident Commander on smaller scale fires, managing resources and actively working with various agencies and dispatch to fulfill fire suppression needs.

Shoshone, Idaho

Worked seasonally on a fuels crew in which various projects throughout the summer are conducted such as the reduction of hazardous fuels by removing timber and shrubs with chainsaws, restoration of habitats previously impacted by fire, and assisting in fire suppression.

Meridian, Idaho

Worked in multiple positions including Cashier, Delivery, Inside and Outside Garden, and Administrative Cash Office. Initially starting as a cashier handling daily transactions, I moved to the sales floor where I assisted customers with product questions, assembly and setup, and finally took on the role of an Administrative Cash Office Clerk, where I handled all transactions from previous day's to ensure all transactions were accounted for and filed, as well as handling daily deposits for the Meridian, Idaho location.

Bachelor’S Degree, Computer/Information Technology Administration And Management

Studying Information Technology Management, emphasizing in data analytics and software development. All backed with a foundation.

Associate Of Arts (A.A.), Business/Commerce, General

Obtained an Associates in General Business with anticipation to transfer to Boise State University to continue schooling.