● Enroll endpoints in systems responsible for management and deployment of end-user equipment (laptops, desktops, mobile devices; ChromeOS, iOS, Linux, macOS, Windows)● Enforce best practice standards for all device management, user control, and system access● Regulate licensing assignments for software & systems● Perform audit & compliance reporting for system access, access control, and device access● Research technology trends relating to user access, device management, and system deployment

● Perform hardware & software installs● Troubleshoot desktop & peripheral support issues regarding hardware and software within SLA● Oversee New Hire account creation through G-Suite Administration and provision them using OneLogin● Use Mobile Device Management tools to manage & configure company devices

● Created and maintained software and system architecture diagrams and documentation● Reviewed business cases for operational enhancements including new lines of business● Part of IT Steering Committee with executive management to strategically allocate IT resources● Assessed design requests from BAs for technical integrity prior to development submission● Proficiently utilized SQL Developer to analyze table configurations, audit stored procedures and execute complex queries ● Designed and tested solutions to address data discrepancies in response to compliance audits

● Administrated 4 Microsoft Windows servers responsible for the scanning and image manipulation of a 2K document template library and daily generation of 200K legal documents.● Architected imaging standards for ad hoc requests and new lines of business.● Designed, tested, and integrated data-driven templates for the establishment of document templates.● Wielded SQL Developer to debug the interface between Planet Press, Docuphase & Oracle database.● Safeguarded document and data workflow integrity through the implementation of quality control practices.● Maintained a library of 2000+ data-driven templates in response to quickly changing industry requirements. ● Developed and sustained processes that convert data in CSV, XML or postscript formats to images.● Managed five direct juniors.