• IT Lead for confidential Pricing Logic Changes project which impacted multiple VP organizations.o Involved in both business and system requirements analysis o Performed database design o Tracked project status and reporting to VP leadershipo Projected and tracked IT hours and expenditures • During the Pricing re-architecture, created complex SQL to synthesize customer shipments. Shipment data was used for rate comparison between legacy and new pricing infrastructure.• Completed Pricing and Rating requirements analysis from both a business perspective and software perspective.• Worked to define system interactions between backend rate visibility engines and customer facing platforms from a requirements and interface definition perspective.

• Served as IT Lead on multiple projects in the electronic payment processing space.• Worked with American Express to implement payment visibility enhancement projects.• Leading an effort on a process improvement initiative towards business rationalization from a requirements perspective for all of Pricing and Revenue.• Worked as intern coordinator.• Developed requirements for accounts receivable systems.• Leading an effort to restructure credit card processing within Pricing and Revenue to reduce technical debt.

Department of Revenue Systems Requirements, Analysis, and Design. • Wrote business and system requirements for large corporate initiatives and critical regulatory projects.• Supported Duty and Customs, Revenue Accounting, and Invoicing systems for FedEx Express and Ground.• Served as IT Lead/Project Manager on projects that required multiple VP area cooperation.• Experience working with the Express, Ground, Trade Networks, and SmartPost FedEx Operating Companies.• IT Lead/Project Manager on regulatory projects that involved revenues of approximately $350,000 monthly if not implemented on time.• Experience working with all FedEx regions, CAN, EMEA, LAC, and APAC.• Supported the department’s website and custom reporting tools via coding PHP and database maintenance.• Received a Bravo Zulu award for improving my organizations processes.

Implemented new functionality in FedEx's software development lifecycle system, Symphony.