Trusted team leader focused on Customer service, Integrity and Employee wellness Extensive experience in broadcasting industry, including leading different teams of experts responsible for day-to-day operations and infrastructure departments. Plan and deliver seamless execution of technical projects. Thrive under pressure, balancing multiple priorities in order to meet tight deadlines with superior quality work. Constantly evaluate risks, generating concrete, efficient, and detailed mitigation plans. Optimize workflows to meet business requirements, ensuring reliability, identifying efficiencies, and planning for future growth. Bilingual leader who develop top-performing teams by encouraging dialogue and setting goals. Drive superior customer service through coaching, mentoring, and constructive feedback. Communicate clearly, building collaborative relationships across all levels of management, stakeholders, and co-workers. Work independently with minimum supervision. Known for diplomacy and commitment to confidentiality.Core strengths in:People & Project Management | Risk Evaluation and Mitigation | Strong Interpersonal Skills