Daniel Leach Email & Phone Number

La Grange Park, Il, Us

Northlake, Illinois, United States

Generate revenue via management of Company freight auditing. Provide dock operations with suggestions for process improvement.● Inspect 250 W&I cases per day● Write 20 Corrective Actions per month providing feedback to dock teams concerning personnel and commodity-related issues● Create weekly and monthly workbooks for C-level management with suggestions for continuous revenue creation● Support Sales by making 25 weekly conference calls with Clients to fine-tune shipment pricing and comply with NMFC regulations

Hillside, Illinois, United States

Manage pickups and deliveries with a team of over 35 drivers● Average 100 deliveries and 225 pickups daily● Answer up to 100 phone calls● Conduct weekly audits on drivers along with handling training and disciplinary measures as needed

Hillside, Il

Conduct audits on freight and driver compliance locally and at a regional level● Compiled over 100 employee Incident Action Reports● Performed 200 vehicular inspections on forklifts (including blade scale inspections)● Survey up to 20 shipments daily, in which 75% of those result in freight class changes● Assist the IT department in troubleshooting forklift software issues on site

Rosemont, Il

Recover money from carriers and vendors pertaining to damage & shortage claims● Resolved 150-200 claims daily● Recovered $500,000 from vendors and carriers● Provided determinations of intercompany claims for 69 distribution centers

Northlake, Il

Work with carriers and customers to resolve matters dealing with claims● Decreased total annual claims paid by $1 million despite an increase in claims filed● Reduced average claim processing to 2 months● Collected over $500K from partner carriers● Compiled list of shippers with high claim volume and helped troubleshoot systematic issues● Fixed up to 100 daily W&I related issues.

Northlake, Il

Resolve all discrepancies to customer’s satisfaction. Identify and report trends and patterns. Communicate all operational issues to Team Leader● Reduced paper usage by 50%● Created elaborate spreadsheets to provide visibility and scalability both internally and externally● Simplified filing manifest paperwork reducing 30-minute job to 10 minutes● Operated forklift to maintain OS&D area of the warehouse

Northlake, Il

Build & lead the department to manage mail shipment tracking needs● Managed shipment tracking needs to help over 150,000 shipments delivered in 10 months● Applied technological solutions allowing 3 person team to track a high volume of shipments● Trained entry-level employees and acclimated them to our company culture● Maintained a positive, structured, and mentoring environment

Northlake, Il

Converse daily with terminals, drivers, and customers to ensure on-time delivery of freight● October 2010 Employee of the Month● Developed & standardized automated e-mail signatures for departmental use● Repowered over 200 loads in distress● Voted by co-workers to be department representative for ISO 9001:2008 and, as ISO representative, wrote 25 Corrective Actions, 14 Non-Conformities, and 4 Continuous Improvements● Began with a weekend shift, later promoted to 2nd shift and then elevated to 1st● Helped in reducing overtime dependency by 20%

Summit, Il

● Prepared officers' radio roster● Received emergency calls and monitored all radio transmissions● Prepared and registered all station complaint cards● Entered all records into LEADS and NCIC: Missing/Wanted person, Lost/Stolen articles● Ran parking tickets● Entered vehicle tows into station computer

Westmont, Il

● Assisted customers with shipping and technical questions● Drafted invoices and credit memos● Employee training● Filed paperwork with US Customs and Border Patrol● Placed order for high yield warehouse inventory

Melrose Park, Il

● Answered technical questions about company products● Managed a +10 line switchboard● Booked transportation for top-level executives● Ordered office supplies● Drafted Invoices and Credit Memos● Assisted in warehouse errands● Processed and organized sales leads for regional sales managers

Oak Brook, Il

● Over the phone troubleshooting assistance to club officers● Processed Monthly Membership Reports for over 100,000 clubs worldwide● Provided Administrative support for both Member and Billing Departments● Assisted with International conventions to ensure that regulations were followed● Ordered necessary club supplies on behalf of District Governors and Club Officers● Drafted Invoices and Credit Memos for clubs facing financial suspension● Helped visually impaired people receive free eyeglasses via Donor drop box

Wood Dale, Il

● Dispatched shipments to freelance and customs bonded trucking companies● Ensured proof of delivery status and rated charges for confirmed deliveries● Oversaw safe passage of air import goods through U.S. Customs● Dealt with disputes, on behalf of the consignee, whenever goods were damaged● Ordered pallets, skids and other container cartons for trucking companies when needed● Used program eCHAIN, via Windows, to bill and trace deliveries

Burr Ridge, Il

● Operated front desk switchboard with over 40 lines● Delivered mail to employees and handled “junk” mail appropriately● Conducted data entry for the sales department● Scheduled conference rooms and limousines for executives

Bensenville, Il

● Addressed and resolved problems with vendor shipments● Compared packing lists to actual shipment and reconciled discrepancies● Reviewed status of visas and requested renewed visas for files when appropriate● Ensured freight was in compliance with U.S. Customs & Border Patrol● Handled bills of lading for Maersk, APL Logistics and "K" Line● Tabulated data for Banana Republic, Gap, Old Navy, and GPS International● Handled incoming and outgoing mail

La Grange, Il

● Interviewed food service professionals throughout the continental United States● Relieved main receptionist during days off and lunch break● Tabulated data, using Microsoft Excel, to display research findings to executives

Chicago, Il

● Scheduled real estate closings for attorneys, clients, and brokers● Assisted closer by providing water checks, title insurance, and inspection forms● Scanned documents and processed information into the company intranet database• Updated home closings via computer and informed attorneys of progress• Covered a switchboard for the company to relieve receptionists