Daniel Lee Email & Phone Number

Provide assigned team effective and accurate technical guidance and support.Support customers of web-based educational solutions via phone calls, emails, and desktop sharing in a timely and professional manner as assigned.Collaborate with internal stakeholders (CS, PD, OM, Sales, & Engineering) to identify bugs and system issues; QA solutions; provide.

Provide assigned team effective and accurate technical guidance and support.Support customers of web-based educational solutions via phone calls, emails, and desktop sharing in a timely and professional manner as assigned.Collaborate with internal stakeholders (CS, PD, OM, Sales, & Engineering) to identify bugs and system issues; QA solutions; provide.

Charlottesville, Virginia, United States

Charlottesville, Virginia, United States

• Provides customer technical support
• Identify and monitor trends in customer issues and proactively addresses customer needs
• Serves as a liaison with other internal departments, including sales, professional development, product development, and quality assurance (QA) teams
• Builds and maintains positive customer and staff relationships

Charlottesville, Virginia, United States

• Provided administrative and secretarial support
• Effectively communicated with clients, witnesses, attorneys, and professionals
• Produced and filed various legal documents
• Collected, organized, and maintained medical records
• Drafted correspondence and pleadings

- Coordinates patient scheduling/billing/paperwork- Collaborates/manages across departments -meetings/patient management/data and filing management- Coordinates new patient activity and intake procedures

Mclean, VA

-Managing administrative duties across government contracts-Managing deliverables to all clients-Managing and producing video content across government contracts and in-house productions-Office administration and oversight-Client management-Event Coordination-Billing and Purchasing oversight