Daniel Lee Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

• managing 8 client accounts simultaneously, helping to grow revenue each year • regularly onboarding and supporting clients in NPD’s data analytics tools for point of sale (POS),panel, and forecast data• identifying needs, developing and negotiating proposals• managing revenue in Salesforce• using Microsoft Excel to manage data reports• earn business for clients by presenting to them data-driven insights including market trends,opportunity gaps, price segmentation, product development indexes, and demographic profilesto help them gain shelf space at retailers, launch new products, and set marketing strategies

Chicago, Illinois, United States

• managing 8 client accounts simultaneously, helping to grow revenue each year • regularly onboarding and supporting clients in NPD’s data analytics tools for point of sale (POS),panel, and forecast data• identifying needs, developing and negotiating proposals• managing revenue in Salesforce• using Microsoft Excel to manage data reports• earn business for clients by presenting to them data-driven insights including market trends,opportunity gaps, price segmentation, product development indexes, and demographic profilesto help them gain shelf space at retailers, launch new products, and set marketing strategies

Chicago, Illinois, United States

•Building reports/dashboards using Salesforce.com platform•Composing SQL/SOQL queries to produce documents related to internal client data•Updating client data via dataloader•Building fields and page layouts based on client needs•Presenting and conducting both internal and client meetings on a daily basis•Operate Microsoft Office programs including Word, Excel, and Outlook •Multitasking with several projects, delivering client requests and consistently meeting deadlines

Chicago, Illinois

• Operate Microsoft SQL Server to correct programming data• Operate Microsoft Excel to view programming data• Testing software updates and providing feedback regarding software features• Manage scheduling data, revising based on client requests, and ensuring data is up-to-date• Provide information regarding program formats and schedule changes• Troubleshoot user account issues, communicating directly with the users• Navigate Strata One Source, familiarizing myself with program workflow

Chicago, Illinois

• Guide clients on how to operate the Fieldglass application, and educate on its technological capabilities• Input data using Salesforce, providing notes regarding client correspondence• Act as liaison between client companies, staffing agencies, and contract workers, regarding application issues• Troubleshoot between 50-80 customer inquiries each day• Operate Microsoft Office programs including Word, Excel, and Outlook• Assist new hires with navigating the Fieldglass application• Handle incoming and outgoing calls and e-mails to customers

Chicago, Il

• Gather relevant information from clients via survey inquiry• Input survey data in order to make decisions regarding claims• Operate programs including FSP, Microsoft Excel, and Capsys in order to process documents• Set and achieve numeric goals set by supervisor• Accommodate clients by answering questions over the telephone• Report on interactions with clients by creating detailed notes

Champaign, Il

• Assist research team with Coursera Survey Research Project• Create and edit codebooks in order to categorize survey responses• Test various survey programs and instruments and offer constructive criticism• Analyze quantitative and qualitative data through coding process, using programs such as SPSS, Atlas Ti, and Microsoft Excel• Compose and present research reports using Microsoft Word, Excel, and Powerpoint• Collaborate with other team members to reach conclusions in research

Full Stack Development, Full Stack Development

Full Stack Development Technologies: SQL, Python, HTML/CSS, Ruby, JavaScript, Angular, Typescript, PostgreSQL, Git, AWS

Bachelor Of Arts (B.A.), Sociology

Education record

Activities and Societies: Asian Student Organization