Daniel Li Email & Phone Number

Dalian, Liaoning, China

• Managed a team of technical professionals from China & Korea, advancing their skills and overseeing high-risk, complex projects.
• Acted as a trusted advisor for customers, safeguarding and optimizing their investments in SAP Enterprise Cloud Services.
• Governed customer relationship management from a technical perspective and collaborated closely with Customer Delivery Managers.
• Held strategic partnerships with customers, ensuring the delivery of innovative and business-critical results.
• Developed and implemented action plans and operational decisions to align with organizational strategies.
• Fostered a customer-focused environment that encouraged innovation and risk-taking.

Dalian

• SAP HANA Enterprise Cloud - HEC Delivery - Customer Facing Unit APJ
• Works as trusted technical advisor representing MCD in customer/partner/consulting discussions
• Support Cloud Advisory Architect(CAA)s to identify customer future requirements
• Works as feedback channel for customers in HEC providing improvement inputs to MCD cross delivery units (SE, Productization, Scalable Units).
• Understands end to end business drivers for customers to be in cloud, translating it into technical requirements.
• Follow-up and track technical HEC related issues

Dalian, Liaoning, China

• Plan and execute transition & operations of customers into the AMS service
• Drive the customer engagement end-to-end including budget responsibility, customer expectations, delivery team success, reporting and invoicing
• Lead the involved delivery units and make sure transition is done in budget, time and quality
• Thought leadership in SAP AMS transition management methodology
• Constant improvement of the SAP AMS transition management methodology and set the global standards
• Development & Implementation of quality plans for AMS customers and delivery partners

Dalian, Liaoning, China

Dalian, Liaoning, China

Dalian, Liaoning, China

Dalian, Liaoning, China

India

Dalian, Liaoning, China