Daniel Liszka Email & Phone Number

Chile

Santiago Metropolitan Region, Chile

Santiago Province, Chile

As a Solutions Manager, I offer advice to the Sales and Presales sections to offer feasible and attractive solutions to the client, giving security to the client and the companies we represent, that we have the resources and the necessary expertise to face any type of solution.Also forming part of the architecture of the solution, taking into account the On-Premise programs, and the integrations and developments that are necessary to design complete systems, supported by flow charts and class diagrams for making final decisions, having knowledge Advanced technician to carry out the solution, which allows to have a global vision of the solution and what it means to carry it out, in order to optimize in the best possible way the quality of the product, the development time and the costs for carry out the project.Accustomed to heaped pipelines, tight schedules and carrying out the organization of tasks, meetings, and ensuring compliance with agile methodologies by coaching those involved in the projects to ensure successful development.

Provincia De Santiago, Chile

As a consultant, I assume clients with Customer Service’s needs, and help them design and develop the best solution for their current situation, mainly using Zendesk, but also services like Five9 for contact centers, Surveypal to design and trigger surveys and others, according to the needs of the client. All processes and advances are documented using tools such as Jira and Confluence of Atlassian, where traditional predetermined methodologies are adopted for simple projects, as well as projects using Scrum for projects where continuous improvement is required, determining roles, events and tools to carry projects out; and programming mainly in JavaScript for integrations using API-REST to complement the system we are implementing, with the other systems or data sources that are necessary, to ensure that the client's needs are fully met and that the solution is of their entire satisfaction.

Chile

I'm a problem solver. If a new project is being planned or negotiated, I can help on all phases of the development, especially on projects involving Web Applications/Systems, mobile apps, E-Commerce and processes. Choosing methodologies, personal, web architecture, user experience, development, QA, delivery and support. The same goes for on-going projects that could do better or are getting de-railed.I have experience working with big companies and tight schedules, applying and supervising the PMI’s directives as to management, costs, time estimates, risk control, resource allocation, etc. I also have experience applying and using agile methodologies, depending on the project. Because any project is possible with the right planning.I also have experience in programming and development, fixing or continuing Front-end work, on environments like VTEX, Angular, BootStrap, or pure HTML5/CSS3/JS.So feel free to contact me and I'll give you hand.

Chile

Taking the role for temporary replacement, I made a study of the current planning and the follow-up of all the projects that are being developed in the company, and I seek that the changes in the scope or the additional requirements do not alter the final date of the deliveries. in an important way, through the application of PMI techniques and regulations; documenting separately each of the functionalities of the product, which the company could offer, and adapting the development plans, to guarantee stability in costs and schedule, risk control, management of StakeHolders, allocation of resources and general management of the projects.For purposes of understanding the business of the company, I received tutorship over Master Material Depuration, inventories, catalogs, and general B2B sourcing, and also on SAP, mostly B1, since many of the clients were using SAP as their ERP, so, for the integrations, knowing SAP was needed in order to test the solutions given.I also did consulting of international projects in which I had to contact clients or colleagues speaking English or Portuguese, for understanding of requirements, planning of developments and sales and marketing strategies; as well as serving as a translator during meetings to facilitate communication between the parties.

Santiago Province, Chile

As Project Manager, my role was to manage and plan development tasks for web and mobile systems, and assign them to programmers depending on their distribution of time according to other projects, thus delivering estimates of effort (In hours) to our clientele, realization of UML and Networking diagrams to help carry out studies and consider risks, resource management between projects, scheduling of deliveries in order to ensure stability in costs and times, and adapting to the needs of the client to take control of changes in case that there were alterations in the scope, I also served as the face of the company in the face of technical mishaps with immediate availability before serious inconveniences. As a systems analyst, my function was the detection of problems in existing systems, or gathering requirements for problems in order to provide a solution that could be developed in a web platform, thus interacting with the client and then delivering technical development proposals with estimation. of effort and cost.

Venezuela

I worked as Project Manager for the company in which I assigned and divided the workflow of the applications that we were developing and merging the code of the different programmers and designers. I started applying the techniques and methods described in the PMBOK, to help me guarantee the success and profitability of the project, as well as risk management and response to them, planning of activities and deliveries, estimates and distribution of resources. These projects are confidential, so I can not make specific comments about them, but they included Rest-API in different servers spread throughout Latin America. By far, the most challenging and rewarding work in which I have participated.

Venezuela

Worked as a web-developer for applications inside the company such as schedule management, paysheet management, call registry using an Asterisk PBX's output for reports. As well as network troubleshooting, general IT consulting and as a translator for the development team.

Venezuela

Customer Service Representative taking and making calls to both English and Spanish speaking customers on a Phone-Based Service Provider Company, where we learned to handle any type of calls.

Panamá

I worked on mobile and web development for over a year on my time off work and off University Studies. On Applications such as SMX Radio and Univ. Autónoma de Colombia, both available at Google Play.

Engineer’S Degree, Systems Engineering

Engineer’S Degree, Chemical Engineering, Systems Engineer

I studied Chemical engineering for 3 years (6 Semesters) before I decided to switch to System engineering on a different University.