Responsible for overall performance of the Ski Operations/Recreation Division including departmental oversight of Retail, Golf, Guest Services, Snow School, Rentals, Bike Operations, Summer Adventure Park and all 3rd party eventsCo-Chair of Joint Health and Safety Committee

•Responsible for monthly and yearly forecasting, budgeting, purchasing, scheduling, payroll and daily operations•Facilitated the team building, training, coaching and performance management for a team of 50 front-line colleagues and supervisors, including seasonal and annual reviews•Oversight of Adventure Day Camp for local children ages 10 to 15 years old•Lead liaison between the Resort and Recreation Concessions including an animal farm, a water-ski school, an off-road operation, zip-lining, yoga and dance instructors and various other service providers within the Recreation Industry•Resort lead and trainer for Active Network Solutions software used for Recreation, Spa, Golf and Special Event bookings•Co-Chair of Joint Health and Safety Committee

• Assisted the Recreation Manager with scheduling, payroll and daily operations• Effectively managed all guest relations and provided conflict resolution• Supervised and provided activity booking and waterfront training to a team of 32 front-line colleagues during the summer season• Supervised a team of 10 front-line colleagues during the winter season

• Guided mountain bike tours through Buckwallow Riding Centre• Independently led hiking tours through Algonquin Park’s interpretive trails• Facilitated canoe tours on Canoe Lake in Algonquin Park, including a lesson on the life and death of the famous Canadian painter, Tom Thomson

• Level 2 Snowboard Pro and Freestyle Coach• Snowboard instruction for various ages and abilities • Conducted private and semi-private lessons• Facilitated Christmas snowboard camps• Employee of the Year Award 2011, awarded for service excellent and dedication to the company

• Level 2 Snowboard Pro and Freestyle Coach• Provided coaching and instruction for all abilities from ages 6 - 18 years old• Focused on high level riding and safety instruction