Daniel Luce Email & Phone Number

Rochester, Ny

Responsible to the daily operations

Syracuse, New York, United States

Provided optimal oversight of the organization, consisting of 5 facilities and over 36 employees, covering two states to include all aspects of operations, human resources, talent acquisition, budget management, resource management, personnel development, and continuous improvements.Credited with successfully managing, leading, and overseeing operations in the most difficult market while achieving over 100% of all staffing goals. Displayed exceptional abilities in developing and implementing strategies to enhance organizational performance, by capitalizing on existing assets, while building relationships with external stakeholders, resulting in an increase of overall production by more than 18% over two years; increased market share by more than 7% while reducing customer acquisition costs by 12%.Effectively planned, managed, and oversaw an internal operational audit utilizing project management concepts, resulting in a major restructuring, and repositioning of the organization's assets and facilities.Successfully drove efforts, using benchmarking and lessons learned, to reduce organizational loss rate from 10% to 4%, resulting in a savings of over $2M.

Syracuse, New York, United States

Provided in-depth training, mentorship, and development of 160 personnel, along with the training of over 50 leaders, with an emphasis towards ensuring viable sponsorship programs and standards enforcement.Held responsibility for managing and overseeing an annual budget of over $2M via providing broad oversight of operations to include training, human resources, quality assurance, conflict resolution, marketing, advertising, and logistical support.Credited with exceptional abilities in managing and overseeing the enlistment processes of approximately 4,000 applicants annually with a focus towards managing operations in Syracuse and Buffalo, resulting in significantly enhanced achievement of operational goals and objectives.

Tampa, Florida, United States

Rochester, New York, United States