Daniel M. Email & Phone Number

United States

Dedicated and results-oriented Staff Field Service Engineer with a strong focus on project management within Comcast's West Division. Proven track record of spearheading integration, testing, and deployment efforts across California. Instrumental in driving profitability within Harmonic's field services division, contributing significantly to the company's bottom line through strategic management of Comcast projects. Collaborating closely with Market team leads, I excel in accurately assessing project requirements and generating precise bids to ensure alignment with client expectations. Proficient in facilitating seamless communication of project scope, leveraging Engineering Design Packets for comprehensive understanding and accurate quoting. Proactively identifying and addressing project delays and challenges, I adjust quotes and timelines swiftly to maintain project momentum. Skilled in managing material procurement and cost analysis on a per-project basis, optimizing resource allocation for effective project planning. I maintain regular communication with Comcast stake holders, providing updates and coordinating targeted completion dates to exceed client expectations. Committed to excellence, I lead the West division integration team with a focus on achieving a 95% 'First Time Right' completion rate through process automation and comprehensive team training.

San Francisco Bay Area

As the lead overseeing Harmonic's footprint in Comcast's Digital technology initiatives exclusively in the Bay Area, I embodied a hands-on leadership style, blending technical expertise with project management responsibilities. Actively participating in weekly meetings with Comcast and Harmonic, I provided vital updates on ongoing and upcoming projects, ensuring seamless coordination and alignment with client expectations specific to the Bay Area market. Playing a pivotal role in Harmonic's sales efforts, I provided detailed insights into material costs, scope of work, and engineering requirements, crucial for accurate project quoting and preventing financial losses. Directly managing and delegating tasks among a dedicated team of 4 engineers and 3 labor resources based in the Bay Area, I ensured each member had the necessary support and materials for success. Taking full ownership of project deliverables in the Bay Area, I oversaw every aspect of the project lifecycle, from hardware installation and wiring to post-configuration testing and operational readiness assessments. Additionally, I personally configured a subset of hardware dedicated to troubleshooting fiber optic issues in the Bay Area, utilizing tools like SecureCRT for meticulous testing and verification. Through my hands-on leadership approach focused exclusively on the Bay Area market, I fostered a culture of excellence and accountability, ensuring project success and client satisfaction at every stage.

San Jose, California, United States

As an Ice Technician and Operations Supervisor at the San Jose Sharks official practice facility, I demonstrated my proactive approach and commitment to excellence, which led to my swift promotion to a supervisory role. Responsible for overseeing daily operations, I ensured that every aspect of our facility met and exceeded professional standards. From tending to injuries and documenting important day-to-day activities to operating the Zamboni and maintaining top-quality ice conditions, I handled diverse responsibilities with precision and dedication. Given the complexity of our facility's operations, I thrived in dynamic environments, mastering the art of multitasking, efficient time management, and maintaining composure under pressure. By prioritizing organization and efficiency, I contributed to the seamless functioning of our facility, facilitating optimal performance and ensuring a positive experience for all stakeholders. Let's connect to discuss how my experience in operations management and hands-on leadership can benefit your team.

Science Department

Facilitated Raman spectroscopy data with python, I wrote python scripts which created a database for the quality of signal being captured by the spectrometer in use. this database was then cleaned and prepared for the implementation of statistical methods that reported the noise of the spectrometer at decreasing temperatures which allowed us to trouble shoot and/or make changes to our spectrometer in efforts to obtain better data and/or calibrate the spectrometer in order to analyze nano-diamonds in the near future. furthermore, given that Raman spectroscopy occurs as a result of a molecular vibration causing a change in portability, the data is affected by the temperature so my team needed to know if investing a potion of our funding on additional cooling systems would yield better data.

Data Science

General Data Science Track, mentor led and project based curriculum. tropics include -Advanced time series analysis -Machine learning.

Bachelor'S Of Science, Physics

The study of physics focuses on understanding the world around us and describing it with mathematics. My studies include relativistic.

Bachelor Of Science - Bs, Physics

Activities and Societies: Supervised research: obtaining/facilitating Raman spectroscopy data in python.The study of physics focuses.

Associate Of Science - As, Mathematics

Activities and Societies: Students of Technology and Utility DesignGeneral educations, received AS-T in Mathematics