Remote Support Technical Lead
Current
Oct 2024 - Present
AeroLeads people directory · profile
Daniel M. Email & Phone Number
IT Technical Team Leader
at
efex
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Technical Team Leader
Location
Andrews Farm, South Australia, Australia
Company size
Who is Daniel M.? Overview
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Quick answer
Daniel M. is listed as IT Technical Team Leader at efex, a company with 115 employees, based in Andrews Farm, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Daniel M..
Daniel M. previously worked as Remote Support Technical Lead at Efex and Service Delivery Engineer L3 at Efex. Daniel M. holds Bachelor Of Technology - Btech, Major In Networking And Security from University Of South Australia.
Company email context
Email format at efex
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efex
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Profile bio
About Daniel M.
Have been working on network, server and storage for several years, from basic to complex environment. Willing to learn new things, especially Windows Server based technology. Always love learning more and more to stay relevant in IT industry.Heavy strengths in networking and Helpdesk leadership.
Current workplace
Daniel M.'s current company
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Efex
9 roles
Daniel M. work experience
A career timeline built from the work history available for this profile.
Service Delivery Engineer L3
Aug 2023 - Nov 2024
Presales Engineer
In this role I design entire network solutions and internal IT system for public schools while working closely with the Department for Education (DfE). This includes entire switch fleet refreshes, server remediations, backups remediations and general IT site audits. Along with this, I also meet with large interstate clients for similar requested works in.
Aug 2021 - May 2023
Information Technology Team Lead
Mar 2021 - Aug 2021
Information Technology Team Lead
This role include the management of a global helpdesk team of technicians and analyst located in Australia, US, England, Israel, and Canada, Wales.Being in Australia my responsibility is to maintain the IT systems and infrastructure in the APAC region include two sites in Australia, 1 in Hong Kong, 1 in Taiwan, and feild staff in China, and Korea. Systems.
Feb 2019 - Mar 2021
Level 3 Engineer, Escalation
Lettscom Pty Ltd
Worked at a medium MSP for a short time as another opportunity presented itself back at BTG. As a Level 3 and escalation point I dealt with high level problems under very strict timelines and high pressure. I delivered high quality of work and finished goals in allotted times.I was also responsible for several large projects include relocation of an entire.
Sep 2018 - Jan 2019
Senior I.T. Analyst
BTG is a manufacturer of pharmaceuticals and has very strict I.T. security policies that comply with GMP regulations. I supported I.T. services for 2 sites in Australia, 1 in Hong Kong, 1 in Taiwan, and support a global I.T. helpdesk including UK, US and Israel. Support both onsite and offsite work. Example of systems that I support are:* Mitel virtual.
May 2016 - Sep 2018
Technical Consultant (Level 2 - 3)
Worked for a small/medium I.T. support company that supports varioustypes of businesses around Australia. Example of systems that are support by InterIntra are:* 3XC virtual PBX* VMWare setup and maintenance* vSphere usage including setting up and maintenance of guests.* Amazon Web Services - including (Amazon Compute EC2, Amazon Storage S3, Amazon.
Nov 2013 - May 2016
It Manager
Worked for a small / medium business as an I.T. Manager / Technical consultant. Systems that werein place that I maintained/troubleshooted/Implemented included:* FreePBX - Virtual PBX phone server* On premise Exchange mail server* Windows 2011 SBS including Active directory, DNS, DHCP, Group Policy.* Backup schedules and infrastructure (VEEAM)* Cisco IOS.
Jan 2013 - Nov 2013
Team & coworkers
Colleagues at efex
Other employees you can reach at efexgroup.com.au. View company contacts for 115 employees →
MV
Michael Vallerant
Colleague at Efex
Adelaide, South Australia, Australia, Australia
View →
AM
Annass Merkabi
Colleague at Efex
Australia, Australia
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RP
Rhys Packham
Colleague at Efex
Adelaide, South Australia, Australia, Australia
View →
LC
Leigh Cole
Colleague at Efex
Canberra, Australian Capital Territory, Australia, Australia
View →
LB
Lachlan Blanch
Colleague at Efex
Adelaide, South Australia, Australia, Australia
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CS
Connor Stanton
Colleague at Efex
Greater Adelaide Area, Australia
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LM
Liam Murrihy
Colleague at Efex
Cooroy Mountain, Queensland, Australia, Australia
View →
CH
Craig H.
Colleague at Efex
Greater Adelaide Area, Australia
View →
PT
Phil Teagle
Colleague at Efex
Sydney, New South Wales, Australia, Australia
View →
LF
Lorence Ferrer
Colleague at Efex
Pampanga, Central Luzon, Philippines, Philippines
View →
Michael Vallerant
Colleague at Efex
Adelaide, South Australia, Australia, Australia
View →
AM
Annass Merkabi
Colleague at Efex
Australia, Australia
View →
RP
Rhys Packham
Colleague at Efex
Adelaide, South Australia, Australia, Australia
View →
LC
Leigh Cole
Colleague at Efex
Canberra, Australian Capital Territory, Australia, Australia
View →
LB
Lachlan Blanch
Colleague at Efex
Adelaide, South Australia, Australia, Australia
View →
CS
Connor Stanton
Colleague at Efex
Greater Adelaide Area, Australia
View →
LM
Liam Murrihy
Colleague at Efex
Cooroy Mountain, Queensland, Australia, Australia
View →
CH
Craig H.
Colleague at Efex
Greater Adelaide Area, Australia
View →
PT
Phil Teagle
Colleague at Efex
Sydney, New South Wales, Australia, Australia
View →
LF
Lorence Ferrer
Colleague at Efex
Pampanga, Central Luzon, Philippines, Philippines
View →
1 education record
Daniel M. education
FAQ
Frequently asked questions about Daniel M.
Quick answers generated from the profile data available on this page.
What company does Daniel M. work for?
Daniel M. works for efex.
What is Daniel M.'s role at efex?
Daniel M. is listed as IT Technical Team Leader at efex.
Where is Daniel M. based?
Daniel M. is based in Andrews Farm, South Australia, Australia while working with efex.
What companies has Daniel M. worked for?
Daniel M. has worked for Efex, Compnow, Btg Specialty Pharmaceuticals, Btg Plc, and Lettscom Pty Ltd.
Who are Daniel M.'s colleagues at efex?
Daniel M.'s colleagues at efex include Michael Vallerant, Annass Merkabi, Rhys Packham, Leigh Cole, and Lachlan Blanch.
How can I contact Daniel M.?
You can use AeroLeads to view verified contact signals for Daniel M. at efex, including work email, phone, and LinkedIn data when available.
What schools did Daniel M. attend?
Daniel M. holds Bachelor Of Technology - Btech, Major In Networking And Security from University Of South Australia.
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