Daniel Madi Email and Phone Number

• Implemented and supported solutions using LAMP stack, XML, SOAP/REST APIs, and Sphinx.• Installed and configured web-based workflow solutions for newspapers and magazines.• Managed client websites, optimizing SEO to achieve peak performance.• Maintained client servers by rolling out updates, applying patches, and performing checkups.• Utilized Jira, Confluence and Zoho for project coordination, reporting, and tracking• Tested new product features and modules to identify bugs for the development team.• Provided admin and user training on products and workflows during implementation.• Collaborated with clients and internal teams to transform requirements into solutions.• Developed comprehensive testing scenarios and managed bug reporting processes.• Configured and supervised backup and restore procedures for data protection.• Implemented robust security protocols and server monitoring on Linux systems.• Contributed to system architecture by integrating AI-driven solutions.

• Collaborated on multiple projects, including content management systems (CMS) like WordPress and frontend development using frameworks such as Vue.js.• Utilized Figma to create system flow diagrams and interactive prototypes, enhancing project communication and design clarity.• Conducted regular meetings with the team to discuss project progress, challenges, and strategies for optimizing project timelines.• Engaged in client meetings to gather project requirements and provide updates on project status, ensuring alignment with client expectations.

• Assisted with troubleshooting and resolving software issues during the COVID quarantine period, ensuring smooth online meetings and remote work for the organization.• Provided responsive and effective help desk support, assisting users with technical inquiries, software problems, and hardware issues.• Offered technical guidance and training to users on software applications and remote work tools.• Assisted in managing social media accounts, enhancing the organization's online presence and engagement

Hosted a series of episodes via Zoom featuring special celebrity guests on each episode, discussing different topics related to youth mental health during the pandemic

Experienced camp monitor , able to work under pressure, and have a track record of successfully managing the safety and well-being of children in a camp setting