Walid Barakat Email & Phone Number

Dubai, United Arab Emirates

• Coordinate projects for high-profile clients from initiation to completion, including proof of concept (PoC), training, and consultancy.• Assist the sales team in winning new business and securing contracts.• Oversee the setup and implementation of systems, ensuring they are bug-free and up-to-date.• Contribute to system architecture enhancement and provide new ideas based on client feedback and exposure.• Use Zoho and JIRA for managing projects and reporting progress.• Create and maintain Selenium and Python scripts for automating software tests.• Conduct manual web application testing and develop detailed test plans.• Manage client websites, including setup, maintenance, and updates based on client requests.• Integrate various APIs like Slack, Facebook, Twitter, and WordPress.• Work on AI-driven solutions to improve performance and update PHP, Apache, and MySQL.• Automate print publishing workflows with InDesign Server, improving efficiency.• Support clients’ digital workflows with customized solutions and on-site visits.• Achieve successful project outcomes and high client satisfaction.

Beirut, Lebanon

• Diagnosed and resolved software, hardware, and connectivity issues.• Provided top-tier technical support.• Optimized computer hardware and applications for efficiency.• Led MAC OS desktop support for labs and classrooms.• Managed access to university web applications.• Coordinated equipment relocation to minimize disruptions