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Daniel Mandelbaum is listed as Security Helpdesk Administrator @ Mobile Communications America | Computer Science at Mobile Communications America, a with 343 employees, based in Georgetown, Texas, United States. AeroLeads shows a matched LinkedIn profile for Daniel Mandelbaum.
Daniel Mandelbaum previously worked as Security Helpdesk Administrator – Client Support Center at Mobile Communications America and Junior Installation Technician at Mobile Communications America. Daniel Mandelbaum holds Bachelor Of Science - Bs, Computer Science from Texas State University.
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With a robust background in security systems and customer service, my expertise lies in ensuring seamless security operations and delivering top-tier client support at Mobile Communications America. My mission is aligned with the company's dedication to innovative security solutions, where I bring a unique perspective from my hands-on experience in installation and troubleshooting. Committed to excellence, I leverage my skills to contribute to the organization's culture of proactive problem-solving and customer satisfaction.Since joining Mobile Communications America as a Security Helpdesk Administrator, I have been instrumental in monitoring critical security infrastructure and facilitating swift service ticket dispatch. My role involves active communication with customers to meet Service Level Agreements, reflecting my strong foundation in customer service and technical acumen. By combining my prior experience as a Junior Installation Technician with my dedication to client support, I have significantly improved system reliability and customer trust.
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Austin, Tx
In my role as a Security Helpdesk Administrator at Mobile Communications America, I ensure the proper functionality of security equipment by monitoring and tracking sentry cores, routers, and network nodes. I manage service-related emails and calls, creating and dispatching service tickets for timely resolution. Additionally, I communicate with customers and internal teams to ensure SLA's were met.
Austin, Tx
Troubleshooting alarm systems utilizing testing equipmentAlarm system installation including wiring and termination of keypads and alarm systems
San Marcos, Tx
In my role as a Sales Associate at Connoisseur Smoke Shop in San Marcos, TX, I successfully managed day-to-day sales operations, provided exceptional customer service, and ensured efficient store closing procedures. Additionally, I handled shipping, receiving, and stock duties to maintain inventory levels and meet customer demands effectively. • Demonstrated strong organizational skills in managing sales operations• Provided exceptional customer service to enhance the shopping experience• Ensured accurate register closeout during store closing procedures
Cedar Park, Tx
As a Helpdesk Dispatcher at Capstone Works, Inc., I played a crucial role in managing incoming calls, gathering technical requirements, and dispatching help desk tickets to technicians based on skillset and availability. This resulted in optimized response times, improved customer satisfaction, and efficient resolution of technical issues. • Monitored and maintained schedules for multiple technicians to ensure timely dispatch of help desk tickets.• Managed incoming calls and gathered technical requirements for customers, enhancing overall service quality.
Round Rock, Tx
• Direct Sales• Direct Marketing• Shipping / Receiving / Inventory
Round Rock, Tx
• Youth Hockey Instructor• Summer Camp Counselor• Front Counter Customer Service• Helped Maintain Rink Cleanliness
Other employees you can reach at callmc.com. View company contacts for 343 employees →
Hendricks David
Colleague at Mobile Communications AmericaSpring, Texas, United States
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Jonathan Favorite
Colleague at Mobile Communications AmericaLutherville-Timonium, Maryland, United States
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Alfred Trevino
Colleague at Mobile Communications AmericaGreater Houston, United States
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Anthony Taylor
Colleague at Mobile Communications AmericaColumbia, South Carolina, United States
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Grant Waterhouse
Colleague at Mobile Communications AmericaFuquay-Varina, North Carolina, United States
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Nicholas Baldwin
Colleague at Mobile Communications AmericaWestminster, Maryland, United States
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Robert Rogers
Colleague at Mobile Communications AmericaMatthews, North Carolina, United States
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Joel Jones
Colleague at Mobile Communications AmericaWoodstock, Georgia, United States
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Joe Mohr
Colleague at Mobile Communications AmericaLinthicum Heights, Maryland, United States
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Asa Latta
Colleague at Mobile Communications AmericaRaleigh, North Carolina, United States
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Activities and Societies: Texas State Ice Hockey * Alternate Captain * MVP * Unsung Hero Award
Bachelor of Science in Computer Science - Transfer Student
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Daniel Mandelbaum works for Mobile Communications America.
Daniel Mandelbaum is listed as Security Helpdesk Administrator @ Mobile Communications America | Computer Science at Mobile Communications America.
Daniel Mandelbaum is based in Georgetown, Texas, United States while working with Mobile Communications America.
Daniel Mandelbaum has worked for Mobile Communications America, Connoisseur Smoke Shop, Capstone Works, Inc., Twig Tape, and Austin Sports Arena.
Daniel Mandelbaum's colleagues at Mobile Communications America include Hendricks David, Jonathan Favorite, Alfred Trevino, Anthony Taylor, and Grant Waterhouse.
You can use AeroLeads to view verified contact signals for Daniel Mandelbaum at Mobile Communications America, including work email, phone, and LinkedIn data when available.
Daniel Mandelbaum holds Bachelor Of Science - Bs, Computer Science from Texas State University.
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