Daniel Martinez Email & Phone Number

Rio Rancho, New Mexico, United States

Hi-Tech Division

Albuquerque, New Mexico, United States

Rio Rancho, New Mexico, United States

• Evaluated suppliers to maintain cost controls and improve operations.• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.• Consulted with customers to assess needs and propose optimal solutions.• Managed day-to-day business operations.• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.• Established, optimized and enforced business policies to maintain consistency across industry operations.• Established foundational processes for business operations.• Prepared bank deposits and handled business sales, returns and transaction reports.• Designed insightful and data driven business presentations to present to potential customers and other businesses.

Santa Fe, New Mexico, United States

• Adjusted machine settings to maximize performance and equipment longevity.• Monitored outstanding invoices and performed collections duties.• Verified accuracy of billing data and corrected discrepancies.• Prepared invoices for customers, processed payments, and documented account updates.• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.• Maintained inventory of repair supplies and ordered parts.• Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.• Utilized variety of tools and diagnostic equipment to complete repairs.• Provided technical advice and guidance to customers on use and maintenance of products.• Communicated with suppliers and vendors to order new parts and components.• Repaired and maintained wide range of small and large appliances successfully.• Repaired and tested electronic circuit boards, wiring and components.• Completed all repair and maintenance activities promptly and to high quality standards.• Followed detailed repair and maintenance procedures for consumer products.• Demonstrated to customers proper methods for operating equipment after it had been installed.• Researched and implemented new technologies and equipment.

Albuquerque, New Mexico, United States

• Developed and implemented project plans and budgets to ensure successful execution.• Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success through data analytics.• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.• Maintained open communication by presenting regular updates on project status to customers.• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.• Supervised field crews to maximize quality and work efficiency.• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.• Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.• Aided with obtaining permits or approval of revisions.• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.• Coordinated homeowner unit specifications to identify and discuss any construction problems.• Assisted owners and project manager in budgeting, bidding and award of subcontractors.• Reported regularly to managers on project budget, progress and technical problems.• Completed accurate material and labor estimates for jobs ranging from small to large budgets.• Trained general contractors on company protocol and led quality assurance initiatives, maintaining high customer satisfaction ratings.• Identified and reviewed proposed change order requests.• Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.• Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.

Albuquerque, New Mexico, United States

• Created and presented Powerpoint presentations to potential new restaurant owners and managers.• Enhanced operational efficiency and productivity by managing budgets, accounts and driver routes.• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.• Reconciled daily sales, returns and financial reports with Quikbooks and Excel.• Conducted target market research to scope out industry competition and identify advantageous trends.• Maintained up-to-date administrative records to monitor operational conditions.• Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.• Developed 20 restaurant partnerships in 2 months.• Assisted in developing an App and Website as a platform to receive customer orders.• Continually developed and updated website to add new restaurant partnerships.• In charge of all marketing including social media content, Google ads, SEO optimization, and local news coverage.

Albuquerque, New Mexico, United States

• Developed and initiated projects, including managing costs, schedule and performance.• Trained over 10 employees in using Trello software for daily operations and project management.• Used Trello in all daily operations to make schedules of tasks and jobs that need to be completed and by which team.• Evaluated upcoming program plans to forecast expected resource needs.• Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.• Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.• Enhanced slot control of freight in warehouse by optimizing organization efforts.• Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.• Developed and initiated projects, including managing costs, schedule and performance.

Albuquerque, New Mexico, United States

• Read blueprints and schematics to correctly place equipment for new construction builds.• Followed and adhered to all building and electrical codes for residential construction.• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.• Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.• Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.• Adhere to and completed all projects in compliance with State and Federal OSHA guidelines.• Coordinated installation of new users and relocation of existing users.• Planned layouts and ran cable into buildings and through walls, attics and crawl spaces based on homeowner requests.• Ability to open cable (244-ct) and build enclosures for main line splices or terminals for fiber to home.• Used Fusion Splicer to perform main line splices, and fiber to home splices.• Ability to read and understand complex splicing matrices.

Bachelor'S Degree, Business Administration, Management And Operations, 3.5

Activities and Societies: Elected Capitan of Global Collaboration Experience (X-Culture) Team.

Associate Of Arts - Aa, Business Administration And Management, General, 3.5

Activities and Societies: Dean's List 2015

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities, 3.5

Activities and Societies: Dean's List 2015