Customer Experience Representative
CurrentIn my role as a Customer Experience Representative on the AWS team at Ingram Micro, I'm dedicated to supporting our reseller partners. I help them understand and navigate the intricacies of AWS services to boost their success. Every day, I work closely with our partners, diving deep into their unique challenges and crafting solutions that enhance their services to end customers. I'm proud to be a trusted advisor and am committed to providing prompt, informed, and empathetic support, ensuring our partners can make the most of AWS technologies. Additionally, I guide our partners through the AWS onboarding process, walking them through each step to make sure they’re set up for success. My goal is to build strong, productive relationships and empower our partners with the latest in cloud solutions to help them achieve their business goals