Daniel Massaro Email & Phone Number

Georgetown, Delaware, United States

• Selected to serve in a new position dedicated specifically to managing information and cyber security renewals for a Fortune 5 company, serving as the client’s primary contact for interfacing with technology vendors.
• Individually selected to temporarily manage security renewals for two sensitive Fortune 50 companies over the course of eight months during unforeseen vacancies in two renewals specialist positions contributing to a.
• Independently designed and implemented comprehensive internal renewals datasheet for primary client including detailed information on contracts, individual pricing, term dates, legal language, and current contact.

Denver, Colorado

• Coordinated for and processed over 500 vital information security support and maintenance renewal programs for over 200 customers via timely quote generation and organized pipeline management for 7 Optiv Client.
• Independently communicated with clients daily and through prepared presentations to achieve successful complex renewals, notably including a synchronized multi-vendor “master renewal” for a total of $184,205 in revenue.
• Utilized internal pricing calculators and associated tools to achieve overall margin growth for each quarter in role and independently designed and published a “cost-per-day” calculator to be used by peers to improve.
• Awarded the Optiv “Client Operations Rookie of the Year Award” in February 2020 for exceptional performance related to margin improvement and overall efficient renewal management.

Greater Denver Area

• Directly managed the everyday delivery and customer service operations of a district of 5 uniform and linen distribution routes consisting of over 200 separate customers for a weekly volume of $62,000 in profit.
• Improved the district’s ranking to 39 out of all 484 districts across Aramark Uniform Services in the United States due to implementation of effective accountability measures performed at daily face-to-face meetings.

Denver, CO

• Responded to and organized timely solutions to individual uniform and linen distribution service issues everyday while also physically traveling on route in the Denver and Colorado Springs areas across five districts.
• Independently redesigned delivery truck audits to offer improved merchandise recovery solutions to return over 3,000 pieces of undelivered excess product to stock following daily operations over 3 months to improve.

Europe, Fort Carson, CO

• Planned, coordinated and directed all logistical support, including food, fuel, ammunition, spare parts, and life support contracts for 450 members in 3 European countries over a 10-month period while simultaneously.
• Coordinated for the movement of all personnel and 381 different vehicles and containers across Europe on a monthly basis.
• Coordinated daily food, fuel and ammunition resupply in 5 major simulated combat scenarios amounting to sustained unit combat-effectiveness over 35 days of non-stop war simulation.
• Surveyed and designed the layout of a brand-new living support area in an undeveloped training area in Hungary that was approved by a U.S. engineering company and facilitated for the unit.

Fort Carson, CO

• In charge of 82 members and the maintenance manager for 21 vehicles, including 14 tanks, valued at $40M.
• Improved the maintenance readiness rate of the unit’s equipment from 82% to 98% over a year through effective team synchronization and innovative problem-solving. The unit achieved the highest maintenance readiness.
• Redesigned the unit’s equipment accountability discipline program which fostered a systematic approach to property accountability that resulted in $0 of financial liability in property or equipment loss after 7 major.

Jordan, Fort Carson, CO

• Led 29 members with the responsibility for their training, discipline, morale, and professional development. Also trained on and maintained 6 Bradley Fighting Vehicles and associated military equipment, valued at $32M.
• Planned and resourced a rigorous 14-week training cycle and successfully instructed a battalion 250 Jordanian soldiers in basic soldier skills and counter-terror tactics in Jordan.
• Supervised and planned day-to-day operations and safety measures of the primary security force of a remote U.S. military special operations training facility for a 3-month period without incident.

Kuwait, Fort Carson, CO

• Assisted in the planning of the movement of 550 members from Fort Carson, Colorado to the Middle East. Primarily planned and resourced 5 tactical training projects in order to improve unit readiness prior to deployment.
• Served as the officer in-charge for monitoring and reporting to higher echelons on the unit’s daily activities while deployed to the Middle East.
• Designated as the primary coordinator to U.S. Border Patrol agents to plan a full spectrum training program in order to prepare the unit to train coalition border patrol entities while deployed.
• Served as the senior operational coordinator for a 6-day simulated combat exercise which certified the planning processes of another U.S. Army unit of 3,000 members on Fort Carson.