Telesales Specialist
CurrentHi,At present I work in Eir as a telesales/retention agent. My main role at my current position is to make sure customer stay with Eir by offering them the best landline, broadband, TV and Mobile packages available on the market. I build a good rapport with the customer and then I ask them how they use their services to understand what they need and what we can give them. I take pride in my work and I enjoy talking to the customer to understand their needs and then coming up with a great package for their households.I try and sell more service to these customers to try and improve their package and their experience with Eir