Daniel Mcateer Email & Phone Number

Lewisville, Texas, United States

► Guide a team of 15 Home Advisors in day-to-day activities.► Provide instruction on customer escalations, guideline questions, loan submission reviews, and sales training.► Work closely with peers in processing and underwriting to address and resolve loan qualification issues and help advance loans to funding.Key achievements include: ★ Promoted from Home Advisor to Assistant Manager in less than 1-year due to consistent production, ending role #1 in all of division.★ Promoted from Assistant Manager to Sales Manager in less than 1-year due to impactful sale's training and leadership, with team in top 5% of division.★ Divisional leader in both front-end and back-end production.★ Maintain average service quality management (SQM) score of 98% month over month - measuring team interactions with customers

4100 Alpha Road Suite 300 Dallas, Tx 75244

► Knowledgeable in wide-range of Purchase and Refinance mortgage products andoptions including - Conventional, FHA, VA, USDA, Texas Down PaymentAssistance Programs, Jumbo Loan products, and non-QM qualifying products.► Review each client's individual circumstance to tailor a loan best suited for theirneeds.► Ensure clients and third parties (title, realtors) are kept updated on loan status.Key achievements include:★ Funded $2 million within first 30 days of licensing with company.★ Highest portfolio purchase closer for May, 2018. Closing over $1.5 million inpurchase volume alone.★ Maintain an average 85% monthly Funding pull-through on locked loans.★ Held an 4.8 (out of 5) avg. star rating from clients on Google Reviews.

► Maintained 30 state origination licenses; adhering to state specific lendingrequirements.► Analyzed income, credit, and debts for both inbound and outbound leads todetermine available loan scenarios for client.► Worked closely with Processing and Closing to ensure timely loan closings andfundings.► Trained and disseminated training materials to new team hires.Key achievements: ★ Consistently met and exceeded lock goals - averaging 25 locks per month.★ Held a 100% Net Promoter Score (NPR) score for work with past clients.

► Negotiated loss mitigation resolutions between consumers, authorized third parties and attorneys by analyzing consumer submitted financials for a portfolio of over 1,200 files.► Developed and maintained monthly metric report utilized by department.Key achievements include:★ Liquated $13 million in severely delinquent assets nationwide through Loss Mitigation Department between January 2015 and December 2015.★ Consistently met and exceed monthly production metrics outlined bymanagement.

Plano, Tx

► Communicated with a network of outside attorneys to identify and cure encumbrances on property title.► Negotiated with a range of servicers, municipalities, and law firms to settle outstanding debts and liens.► Assessed income documents, credit reports, and property values to qualify loans for Fannie Mae's Mortgage Release program. Mitigated losses for investor, servicer and the consumer.Key achievements include:★ Earned top producer recognition, finalizing deals within the top 10% of sale's floor.★ Closed over 650 deals, generating revenue in excess of $1 million.

Plano, Tx

► Managed inbound and outbound call volume of 50+ calls daily, assisting homeowners regarding delinquent mortgage accounts.► Provided information regarding HAFA, Mortgage Release, and Short Sale options to borrowers.► Supported management through new hire training.► Performed weekly reviews of recorded calls as quality control check.