Daniel Meeker Email & Phone Number

Branford, Ct, Us

United States

Newington, Connecticut, United States

Newington, Connecticut

Leads the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, inventory shrinkage and Associate moraleSelects, coaches, and develops strong and effective management and Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards, which include taking decisive action with under performers; and focuses on positioning high performers for growth opportunities within SearsHolds store team members accountable for their individual contributions based on their roles and responsibilitiesManages the customer experience within the storesActs as the Customer Solutions Champion (CSC)Adheres to operational and selling processes (Shipping, Receiving, Pricing, Acct. 112, Deluxing, and Testing) and ensures performance standards are metManages all Human Resources transactional processes including staffing and training; assists in action plans to improve performanceEnsures consistency of operational processes within the store. Accountable for maximizing Protection Agreements, credit and other miscellaneous income opportunities within the storeMonitors and reacts to profitable revenue opportunities and aggressively support Vendor liquidation opportunities to improve gross margin and cost recoveryRepresents the Outlet Store Organization to all Sears partners within the local marketUnderstands and communicates to District and Home Office Staff, ideas or activities that would lead to cost recovery improvementsEnsures that the store operates in full compliance with applicable laws, regulations and Company ethics policiesProvides a safe working environment for both Associates and customersPartners with Product Service on merchandise repair issuesManages merchandise receipts, repair, and the shipping process through the Outlet Redistribution Center (ORC)Follows through with ORC team on communication with regard to backroom/store operations and merchandising directives

Newington, Connecticut

The General Manager (GM) is responsible for the overall financial, operational, and productivity performance of the facility. This includes expense management, achievement of planned cost recovery goals, processing & logistics of hard lines products through the repair & distribution center, and processing & logistics of apparel through the APC.• Accountable for customer satisfaction, associate morale; and the accurate receipt of reverse flow of Sears Home Delivery inventory from the Direct Delivery, Contract Sales, Retail Stores; Vendor direct shipments; Vendor reverse flow from other retails through the MDO; and from other third party sources.• Ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service and both associate and asset productivity.• Be a role model within the facility for abiding by and holding others accountable for the Code of Business Conduct and overall business practices.• Manages all Human Resources transactional processes including staffing and training; assists in action plans to improve performance

Responsible for providing Superior Customer Service while achieving sales and margin budgets by managing the growth and profitability of retail and specialty sales. • Responsible for managing all sales specialists' performance to achieve budgeted sales goals.• Create and maintain a sales culture, ensuring all employees drive sales through WOW customer service.• Foster engagement by store employees in all EPP and Credit Programs.• Recruit, hire and build teams as well as facilitate training.• Weekly and monthly reports management and auditing.• Engage and Inspire Team