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As a market and customer insights professional, I bring a unique blend of thoughtful analysis and understanding to every project. I excel at pulling diverse data sources together to uncover common threads and actionable insights, a skill honed through meticulous attention to detail and a relentless curiosity. • Insights leader across multiple healthcare settings with experience in B2C and B2B settings.• Design research project from beginning to end utilizing quantitative and qualitative techniques.• Launch and monitor research studies to ensure results.• Analyze results using tools ranging from statistical analysis to textual analysis.• Interpret results combining multiple data sources to produce market knowledge.• Communicate findings with data visualization and in-person presentation.• Manage staff to achieve goals and coach to improve performance.• Measure results in membership retention, membership recruitment, sales pipeline achievement, product launch and relaunch, program attendance, revenue achievement, market share. • Communicate in Spanish and Portuguese, continually learning language and experience coaching English.• MBA / MA Latin American Studies, Training in finance and marketing and experience across Latin America.Specialties: Market Analysis | Quantitative Analysis | Qualitative Analysis | Insights PresentationMarket Research | Guide Development | Questionnaire Design | Thought Leadership | Financial and Market Models | Portfolio Management | NPS Studies | Forecasting | Reporting
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Associate DirectorOptum Aug 2021 - May 2024Eden Prairie, Minnesota, United StatesImplement portfolio management and market research in the healthcare payer market segment focusing on internal clients. Create understanding of the customer and their needs and manage sales pipeline reporting. Synthesize data to identify growth opportunities. Partner directly with clients to facilitate sales and increase value. • Create process for using Salesforce to manage sales pipeline to show progress and steps needed to reach goals. • Create understanding of customer and identify customer needs with customer profiles using primary and secondary research. • Collect information from multiple sources across the organization to create opportunity matrix of product vs. customer promoting common understanding of growth opportunities. • Bring knowledge of product and customer to build a database to house and distribute complex information on products and customers. Work with database architect to construct user friendly tableau-based reports to display growth opportunities across multiple teams. • Identify revenue opportunities with database analysis showing where services can expand to deliver value to client and revenue to Optum Insight. • Engage with domestic and international clients utilizing both product and client knowledge to match client needs with solutions. -
English TutorThe American Polyglot Jun 2020 - Dec 2021Greater Chicago AreaI coach professionals engaged in international business that speak English as a second language.Business presentations: I review business presentations for clear English communication. I have helped clients to create great presentations for English speaking clients.• Conversation: We practice conversation in English. We talk about an article of interest or a business case. We role play a conversation with a customer or colleague. While we do this we practice English phrasing.• Pronunciation and Phrasing: As we learn to know each other I create lessons that are tailored to you. This may focus on phrasing and pronunciation.
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Market Research ManagerHfma Jul 2006 - Nov 2019Westchester, IlDesign projects including sampling, questionnaire design, and methodology. Analyze and interpret primary data from surveys, qualitative research, and customer databases. Manage qualitative and quantitative research projects for internal and external clients. Manage database associate with list creation and data cleaning projects. Communicate findings to project teams, executive staff, and external clients to empower knowledge-based decision making.• Construct experience measurement programs for association membership and for annual conference incorporating both quantitative and qualitative measures.• Design custom research studies as well as conduct other analysis projects.• Bring together stake holders such as product owners and subject matter experts to feed into research design.• Analyze, interpret, and communicate research results.• Construct forecasting models to estimate financial outcomes.• Manage database associate that provides reporting and marketing lists for the organization.• Monitor and drive results toward corporate goals.• Provide extensive quantitative as well as qualitative information on customer needs to the forefront of the product management process. • Provide market based analytic support for marketing and for product management.• Construct and manage reporting from CRM database.• Conduct research in house and also manage vendors.• Work with both a B2C and B2B focus.• Projects have both internal and external clients.• Software includes all Microsoft Office, SQL, Salesforce reporting, SPSS.• Technical skills include survey design, statistical analysis, forecasting, qualitative research.• Languages: Spanish and intermediate Portuguese. -
Market Research ConsultantHfma Mar 1998 - Jul 2006
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Market AnalystGeneral Signal Pump Group Aug 1995 - Jan 1998• Create and maintain market share models.• Conduct market research surveys.• Maintain distributor market performance models• Report orders by market and product.• Work with industry associations on reporting.
Daniel Miller Skills
Daniel Miller Education Details
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Business Administration And Management, Latin American Studies -
Political Science, Minors In Economics And Spanish
Frequently Asked Questions about Daniel Miller
What is Daniel Miller's role at the current company?
Daniel Miller's current role is Customer Experience | Market Research | Market Intelligence | Actionable Insights..
What is Daniel Miller's email address?
Daniel Miller's email address is dm****@****fma.org
What is Daniel Miller's direct phone number?
Daniel Miller's direct phone number is +170853*****
What schools did Daniel Miller attend?
Daniel Miller attended Tulane University - A.b. Freeman School Of Business, Calvin University.
What skills is Daniel Miller known for?
Daniel Miller has skills like Market Research, Analysis, Management, Strategic Planning, Marketing, Research, Product Development, Marketing Strategy, Competitive Analysis, Data Analysis, Strategy, Public Relations.
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Daniel Miller
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Daniel Miller
Detroit, Mi7gmail.com, internationalbancard.com, umich.edu, intlbancard.com, foresthealth.com, etccapital.com, a1garage.com -
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Daniel Miller
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Daniel Miller
President Of Indiana Broadband And Technology Association; Director Of Government Affairs At 1816 Public Affairs GroupIndianapolis, In4eu.navy.mil, indiana.edu, iu.edu, in.gov1 +121971XXXXX
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