Daniel Minett Email and Phone Number

Deputy ICT Manager/ICT Technician, Kings Ely • Coordinated IT operations activities to deliver smooth flow of daily business needs.• Guided organizational technology strategy and roadmaps.• Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.• Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.• Managed network and system performance, conducting troubleshooting, security patching and maintenance.• Maintained servers and systems to keep networks fully operational during peak periods.• Analysed system requirements for newly installed applications to support maximum compatibility with ongoing operations.

• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.• Displayed merchandise by arranging in appealing ways to boost sales.• Maintained customer satisfaction with quick and professional handling of requests.• Developed strong rapport with customers and created positive impression of business.• Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Oversaw daily monitoring and patrolled buildings, grounds and work sites.• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.• Greeted visitors professionally and courteously to cultivate welcoming atmosphere while making safety top priority.