Daniel Moon Email & Phone Number

Jersey

• Business Ownership of JT’s Simplification strategy, setting the direction across all divisions to consolidate the product portfolio enabling the transition towards to a true customer self-serve operation.
• Designed and led the migration programme to transition JT’s full customer base from retired plans onto new plans over a several month period. Communications planning, campaigns, temp team sourcing to protect against an.
• Designed and led the migration programme to transition JT’s full customer base from retired plans onto new plans over a several month period. Communications planning, campaigns, temp team sourcing to protect against an.
• Headed up the team responsible for setting, developing and delivering JT’s digital channel presence. Utilising Agile ways of working, launched the new My JT Web/App laying the foundations to transform into a self-serve.

• Orchestrated the acquisition and integration of Spectrum Messaging Services, with contract level involvement in brokering the Sale Purchase Agreement, negotiation of the commercial earn out construct, and.
• Programme level control of JT’s Mobile Intelligence global rollout and commercial expansion, running the stakeholder engagement plan and reporting up to Board level.
• Developed and established the governance framework… Show more
• Developed and established the governance framework for JT’s newly created Product Division, defining a single process that sets the guardrails for the end-to-end delivery of JT’s products and provide control across the.

Jersey

• Management of technical split of JT and the IoT business at both a Telco and IT level in full adherence to the contractually binding sale provisions.
• Ownership/accountable for IT System implementation & migration programme as part of IoT acquisition, comprising of 4 main migration projects – Office 365, SalesForce, Sage & JIRA.
• Contributed to the Long-Term Agreement contract finalisations leveraging a close attention to detail ensuring it was legally watertight and unambiguous on… Show more
• Contributed to the Long-Term Agreement contract finalisations leveraging a close attention to detail ensuring it was legally watertight and unambiguous on scope/controls for the ongoing services which JT are providing.

• Project Manager of the multi-year upgrade of JT’s core billing system – delivering the project on-time, to budget and achieving committed quality with no customer impact. Seamless migration received much praise.
• Ownership and accountability for the daily operation of JT’s billing system, holding Managed Service provider to account by ensuring KPIs are met, and a high standard of Change Control is adhered to.

• Test, Release and Vendor Management of IT Systems; most notably, performing a key role in building and leveraging the Managed Service relationship for JT’s core billing system.
• Manage IT’s overall delivery change programme to software platforms and associated infrastructure. Specifically managing the multi-year corporate network replacement project and IT migration to Office 365.

Jersey

• Managed new RAN deployment for the 4G rollout project including 138 macro and micro sites, managing a field team of 5-7, whilst liaising with the overall programme manager and working with Core Networks team to ensure.

Jersey, United Kingdom

Melbourne, Australia

Jersey

Honors, Multimedia Computing

Foundation Degree, It For Business

Btec Diploma, Information Technology

Gcse