- As a subject matter expert in the Validation Management area, understand pain points and challenges for validation professionals across validation disciplines (CSV, equipment, facility, etc.)- As a product manager, design new functionalities to solve industries' pain points and work with software engineers and QA to deliver them to the market- Enable cross-functional teams to understand application capabilities

- As an outbound product manager, focus on customers’ success in Asia Pacific with Veeva’s best in class SaaS applications in life science industry- As a Quality product owner and Subject Matter Expert, understand industry best practices and customers’ needs to keep our Quality applications best of breed.- Work closely with US Product Managers across multiple teams which include platform teams as well as application teams to keep our Vault Platform and Applications best in class- Design features for Document Management solution, Quality Management System, and Training solution to help industry and customers be compliant and keep up-to-date.- Design a simple and easy to use mobile solution for manufacturing employees to access and consume documents on shop floors which are stored in Veeva’s Content & Data Management Solution.- Educate and support internal teams includes sales, sales engineers, professional services as well as product supports in region so that they can properly position and deliver the right message and solutions to customers aligned with Veeva’s product roadmap

- Identified Customers’ facing issues and problems in their existing process and solutions and architect their rigid and proper solutions to resolve and optimize their process- Played a role as a Subject Matter Expert and a Technical lead in IoT and AR/VR in APAC- Enabled and led internal employees and external partners to IoT/Thingworx world- Provided mentoring and coaching for customers to drive IoT/Digital Transformation and to build their own IoT solutions for their journey- Supported business development for IoT businesses with sales team in APAC.- Worked with local teams and customers to architect and implement the closed loop lifecycle management from PLM, ALM to SLM with ThingWorx- Taught introductory fundamentals of IoT/ThingWorx, Introduction to AR/VR(Thingworx Studio Enterprise), Connectivity and Advanced Modeling courses to internal employees as well as external customers and partners globally.- Asset management consulting and solution implementation.- Augmented / virtual reality consulting and implementation.

- Consulted processes about ALM(Application Lifecycle Management) includes PM(Project Management), RM(Requirement Management) and SCCM(Source Change and Configuration Management) with PTC Integrity (PTC’s Application Lifecycle Management Enterprise Solution) at Hyundai MOBIS, Samsung SDI, Hyundai Kia Motor Company, Denso and Mando- Implemented an interface architecture between PTC’s Product Lifecycle Management Enterprise Solution and legacy systems at Hyundai Kia Motor Company, Hyundai WIA and Seiko Epson- Managed a software development project of calibration data management at Hyundai Kia Motor Company- Migration of CAD, EO, Part and BOM data into PTC’s PLM system at Hyundai Kia Motor Company and Hyundai Powertech- Managed issues with customers and function enhancement of PTC Windchill (PTC’s Product Lifecycle Management application suites) at Doosan Mottrol- Upgrade of PTC Windchill system and migration of CAD data at Hyundai Powertech

Managed a software development project to identify raw material, check the consistency of the raw material and predict productivity such as yield and quality of the raw material by using multivariate statistics methodology.

- Managed the process of maintaining audio, video and computer equipment.- Trained volunteers to fulfill the communications needs of the church during weekly services.

- Maintained computer hardware, network and software.- Supervised the team developing an Internet-based TOEFL test preparatory program with Java and JSP.

- Managed technology equipment such as computers, phones, and radiotelegraphs; followed protocol to facilitate communication within the unit.- Created database system to store important information.- Proposed the use of rechargeable instead of disposal batteries for radiotelegraph and surveillance equipment to save South Korean national defense budget.- Led over thirty soldiers under my command.- As one of key staffs in a Battalion, consulted the commander to make a decision with proper communication strategy.

- As a technical support engineer, solved customers’ complaints in computer department via phone and Internet.- Suggested new solutions to fix computers online.