Assist in the management of 3 Jet’s Pizza stores. Responsible for day-to-day operations including making sure food prep is completed before lunch and dinner rushes, and that customer orders are correct and delivered in a timely manner. Track inventory and place food/supply orders on a weekly basis. Partake in employee hire, disciplinary action, and termination decisions. Train new hires in proper task performance for a variety of food prep stations. Prepare weekly schedule. Perform daily cash drawer closes and make bank deposits. Manage customer relations and assist in increasing sales revenue.Major Contributions• Currently improving operations and employee management for high volume store that had a 25% decrease in sales through 2016; sales have increased by 15% since January, 2017• Assisted with Grand Opening of Aurora location, including hiring and training of crew

Responsible for 23 company-owned units in Tennessee, Virginia, and Kentucky. Duties involved control over day-to-day operations in all aspects of units including sales, customer service, cost controls (labor and goods), hiring of unit managers and store supervisors. Additional responsibilities included: • Involvement in a consulting capacity regarding the company’s franchised brand.• Training of franchisees new to the system• Ten to twenty minute presentation at each monthly manager meeting, addressing managers from all 64 locations; topics included quality control, hiring and training methods, how to properly discipline employees, customer service, and sexual harassment in the work placeMajor Contributions • Trained management and staff at 15 company stores and 3 franchised stores on the use of a new Point of Sale computer program• Developed a seasonal marketing promotion for February 2008, which resulted in company sales increase of 21% over February 2007; this program has been continued each February and the company has maintained the sales volume

Progressively increasing responsibilities with retail pizza franchise eventually opening over 70 units. Duties consisted of control over day-to–day operations in all aspects of the company including company owned and franchised units, product distribution, franchise sales and development, business and budget planning, development and negotiation of strategic alliances.Major ContributionsVice President of Operations (1994-2007)• Oversight and control of a million dollar system-wide advertising fund, including development of print, radio, television, and billboard marketing and advertising• Negotiated multi-year cross-promotional agreement with a national beverage distributor resulting in net revenue of approximately $700,000 to the company advertising fund• Developed a branded frozen pizza product and negotiated with Sports/Music venues: Ford Field, Meadowbrook Music Theater, and Freedom Hill, for the product to be sold at all events• Development of extensive and detailed Store Operations Manual including menu specifications and processes, and store management requirements and responsibilitiesGeneral Manager (1988-1994)• Responsible for day to day operations of 11 company-owned stores and food distribution center R & P Foods Warehouse Manager (1983-1988) • Established Papa Romano’s product distribution division and grew this division to over $10,000,000 in annual sales. Acted as interim general manager during prolonged periods when the warehouse was without a designated managerFranchisee (1980-1988)• Owned and operated 5 of the highest volume units in the Papa Romano’s system for 10 consecutive years.