Daniel Mullin Email & Phone Number

Pittsburgh, Pa, Us

Manages daily Table Games operations including but not limited to Blackjack, roulette, craps and baccarat in multiple high limit areas.Oversees large currency transactions and performs regular audits to ensure operations meet regulatory requirements.Coordinates and plans VIP Player eventsBuilt relationships with high value guests to maximize gameplayGreets guests to encourage continued gameplay, customer loyalty and develop player relationships.Teaches Craps and Baccarat to internal dealers along with enforcing policies and procedures centered around proper game protection.Promotes and manages player customer rewards programs including free play, guest hotel accommodations, and food and drink compsAnalyzes customer data to assess guest tendencies and patterns of play for increased revenue and customer satisfaction.Resolves customer disputes and concerns while maintaining a positive playing atmosphere.Works with Interblock Gaming Software, Virtual Roster, Konami and UKG programs.

Pittsburgh, Pennsylvania, United States

Dealt all offered Table Games including high limit blackjack, craps, roulette, baccarat and carnival games.Welcomed all players to join the table for a fun and exciting experience.Mentored new dealers to become more efficient in the games they were assigned.Enforced responsible gaming policies while maintaining customer satisfaction.