Daniel Munoz Email & Phone Number

I have been a direct care worker for a total of six years. I am not made to be a direct care worker, but I excel at everything it takes to be great at it.I can train, educate, write, type, run, lift, drive, coordinate, entertain, and even solve Rubik's cubes. I put people first, so for 4 years working as a psych nursing assistant for mostly court ordered individuals with mild to severe mental health issues, and 2 years working working with refugee youth, aged 5-17, my clients come first, and I do everything I can to help them navigate the bales of bureaucratic paperwork they need to receive items, assistance, or information. I have developed excellent communication skills through years of education and practice. I can deescalate most aggressive situations at high levels with people who are hallucinating, or emotional teenagers. So, disgruntled employees, or angry customers present a much easier opportunity to use my verbal skills to calm and charm. I like to have an even playing field when offering a resolution, so I bring down the aggression utilizing a combination of listening, validating, and educating, with a blend of humor and empathy, so that I can then provide a satisfactory resolution that will be accepted.I also have all that experience of accurate daily documentation and data entry, both written and digital, for vitals, behavior, admissions, risk management and risk prevention for safety purposes. I cannot emphasize how valuable it is for our clients to understand how important it is to follow precautions.In my experience, I have been responsible for a floor of up to 28 mental patients, and groups of up to eight youth at a time. So while I do not yet have manager in my job titles, I have plenty of experience handling responsibility for the care and coordination of varied and occasionally volatile people.I am multi-talented, task-oriented, and currently obtaining my bachelors for Communications, Management, and Entrepreneurship, 4 classes this semester, while working 60+ hours a week mandatory OT, with my wife of 6 years unable to work due to lack of available childcare (Covid risks) for my 2 sons (2 and 5) I know my worth, and my current employer does too. At this time, it is only due to our current necessity, that I feel the need to find a less demanding, well paying job to be able to spend more time with my kids, complete school, and hopefully, find another fitting long-term career.