Hi I'm Daniel and I work in Operations at Runtime IT Solutions.Runtime IT is a Victorian based IT Service Provider that delivers technical support solutions to both Education & Business environments.My role at Runtime IT is to organise the day-to-day operations with tasks such as scheduling, training, project co-ordination, a touch marketing and being a point of contact for our clients.I have worked as a technician for many years and have experience with:* Windows Client & Server Operating Systems* Cloud Technologies (Microsoft 365, Google Workspace)* Network Infrastructure (Cisco, HPE, Aruba)* Veeam Backup & Replication* IT Projection Management* IT Strategy & Planning.What do I love about my role? Working with an amazing team of technicians, and being able to utilise their skills and knowledge to help make a lasting change for Business & Education clients.