□System Administration. Install, configure, and manage the servers, operating systems, and software applications. This involves ensuring that the systems are properly secured, patched, and updated to protect against vulnerabilities and threats.□Network Administration. Manage the network infrastructure, including routers, switches, firewalls, and network protocols. The role includes configuring and monitoring network devices, implementing security measures such as access controls and intrusion detection systems, and ensuring network performance and availability.□Identity and Access Management. Manage user accounts, permissions, and access rights to various IT resources. This includes implementing strong authentication mechanisms, enforcing password policies, and controlling access to sensitive data and systems.□Risk Management. Assess and mitigate risks related to the IT infrastructure. This includes identifying potential vulnerabilities, evaluating the impact of security threats, and implementing appropriate safeguards to minimize risk exposure.□IT Asset and Service Acquisition and Management. Provide support in IT budgeting, initiating IT equipment acquisition and participating in bid analysis for acquiring IT assets and services based on the donor guidelines. Responsibilities also include maintaining hardware and software records and managing its assignments including timely handover of equipment required by roving staff for domestic and international emergency missions. The role also ensures close oversight of IT service contracts, equipment warranties and software maintenance agreements.□Software and Hardware Support: In partnership with Service Desk and relevant engineering teams, ensure provision of support to end users in installing, configuring, and troubleshooting software applications and hardware devices. This can include providing guidance on software usage, resolving compatibility issues, and diagnosing hardware problems.

Duties and responsibilities• Completing IT set up while in the field and ensuring that technology and equipment used on while in the field is well-managed and utilized, including computer hardware and software.• Completing Trip Reports and accounting fully for funds as required when traveling on trips.• Working closely with partners who are transporting refugees to ensure correct applicants are brought and taken from the worksite, and this is done in a timely manner. Completing refugee roll call, and presenting morning announcements to applicants/ refugees.• Managing interpreter hiring, training, supervision and payments.• Coordinating and managing logistics to and in the field that may include staff travel and transport of refugee materials, equipment and supplies.• Assisting with the developing and updating of standard operating procedures for Field Team in coordination with Field Team Management.• Acting as point of contact while in the field and managing general queries by phone and email, responding to messages and actioning where necessary.

Duties and Responsibilities• Working within budget specifications while being able to continuously improve the existing systems.• Installing and maintaining hardware and software components on computer stations and IT equipment.• Troubleshoot of problems reported by users, analyse, isolate issues and make recommendations• Evaluate and modifying systems performance.• Installing and updating of antivirus.• General ICT support.

Duties and responsibilities,- Installed and maintained company’s computer systems and network.- Performed upgrades and installed updates.- Completed troubleshooting and repair when computers had problems.- Assisted office staff with computer application questions.- Conducted computer technology training with all new staff.- Recommended computer products and applications to improve productivity.